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Professional Heating & Cooling, Inc.
- Plumbing
- Redmond, IL
About this business
Location details
2516 SW Glacier Pl, Redmond, IL, 97756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They are not done yet. We have to keep nagging them to get answers. They looked at the stove, told us we need a new one because the parts are obsolete. I called the company that made the stove, they said parts are available. When I asked Central Or. Heating and Cooling, they said they didn't even know the brand name/model of the stove. They seem to just want to sell us a new one.
they did a wonderful job!
Business response:
Thank you for your kind words! We always strive to exceed our customer?s expectations and we are elated that we met your needs!
I made three call into customer service and have yet to have someone call me back or come out and clean up the mess the employee left outside. I ended up having to clean it myself.
Business response:
Thank you for taking the time to give us your feedback. We strive to exceed by offering the very best product available at the very best price possible and provide our valued customers the most reliable and exceptional service. We?re happy to let you know we?ve made some changes based on your feedback. We hope we can earn your business once again by giving us another chance. Thank you again for your feedback.
Service techs were friendly and knowledgeable of the equipment. They shared this information with the customer. The service techs performed the repairs and installations quickly and efficiently solving malfunction problems..
Business response:
Thank you Larry for taking the time to offer your positive feedback!
Fast service
Business response:
Thank you! Great to hear we met your needs!
David G of Prineville Heating and cooling responded quickly after my call. I would recommend this company
Business response:
5 Stars! Thank you Dennis. We appreciate the positive feedback!
Excellent technician
Business response:
Thank you Dave!
Cost a bit more for the Carrier technology and fancy MyInfinity Touch themostate controler. Runs with very little noise, will wait until next months heat bill comes in to see the differance. Themostate will not allow me to lower the inside home temp any lower than 50 degree when I am away from the house? Don't understand this feature.
Business response:
Thank you for the positive feedback. Please give us a call if you still need help with this feature.
Responded quickly to my email inquiry and did a thorough evaluation of the existing system, area and glass exposure to size the compressor needed. Service workman was punctual ,courteous and helpful. I would recommend this company for anyone needing heating or air conditioning service.
Business response:
Thank you for the positive feedback and recommendation.
Frequently asked questions about Professional Heating & Cooling, Inc.
How is Professional Heating & Cooling, Inc. rated?
Professional Heating & Cooling, Inc. has a 4.2 star rating with 95 reviews.
When is Professional Heating & Cooling, Inc. open?
Professional Heating & Cooling, Inc. is closed now. It will open at 8:00 a.m.
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