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Professional Heating & Cooling, Inc.
- Plumbing
- Redmond, IL
About this business
We like what we do and you will too! Our Commitment…. Central Oregon Heating, Cooling and Plumbing is built on the premise that quality work and professionalism offered at a fair price results in satisfied customers. We continue our pledge to provide quality work, professionalism and fair prices to those who choose to use our services. We take our pledge very seriously. Our word is our reputation and that is the basis of our business and commitment to our customers. COHCP recognizes that prompt service – in a pr... read more
Location details
2516 SW Glacier Pl, Redmond, IL, 97756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Have used this company since our house in Bend was built in 2007. They installed our HVAC and have provided routine service since. No complaints until now. We have a telephone access system which has malfunctioned and apparently can not be repaired. Plan was to install new thermostats that can be programmed remotely via internet (i.e. Nest or Eccobee). This would require replacing the entire zoning board. Was told they would call me with a cost estimate. After not hearing for a week, called them and was told someone would ca... read more
Business response:
Thank you for taking the time to give us your feedback. We strive to exceed by offering the very best product available at the very best price possible and provide our valued customers the most reliable and exceptional service. We?re happy to let you know we?ve made some changes based on your feedback. We hope we can earn your business once again by giving us another chance. Thank you again for your feedback.
They were fast and efficient in responding to my call and showing up to assess repairs.
Business response:
Thank you for your kind words!
The technician came on time and worked efficiently while providing commentary on what he was doing and why. He then gave us an easy to understand lesson on how to use the system.
Business response:
We are so happy we exceeded your expectations!
We needed service on our hot water floor heat system - the pressure gauge was reading zero. He said there was nothing wrong with the system. He said let in more water (which we had already done). My wife told him it was a closed system and shouldn't need water added. He was not interested in looking for a possible leak. My wife then asked him to replace the expansion tank as a preventive measure (it was over 10 years old). he said it was fine and refused. Subsequent to his visit, I found the leak myself and saw that it was n... read more
Business response:
Thank you for taking the time to give us your feedback. We strive to exceed by offering the very best product available at the very best price possible and provide our valued customers the most reliable and exceptional service. We?re happy to let you know we?ve made some changes based on your feedback. We hope we can earn your business once again by giving us another chance. Thank you again for your feedback.
Hmmmm... after $600.00 repair A/C still didn't cool then they replaced thermostat and the A/C worked.. But what do I know?
Business response:
To our knowledge, we have not had an opportunity to perform any service for this individual - at least not under this name. We did receive a HomeAdvisor Lead but were unable to contact Charlotte. If this was a call we were responsible for, we are certainly open to discussing options. Thank you.
Installed Nest thermostats correctly and as promised.
Business response:
Thank you for your kind words! We always strive to exceed our customer?s expectations and we are elated that we met your needs! The NEST system is amazing!
They came on Christmas eve.
Business response:
Thank you for your kind words! We always strive to exceed our customer?s expectations and we are elated that we met your needs! It's important to us that you are comfortable during Christmas.
Excellent customer service, from sales (Wes) to service (Eric).
Business response:
Thank you for your kind words! We always strive to exceed our customer?s expectations and we are elated that we met your needs!
Schulder was friendly and helpful. Technician explained work.
Business response:
Thank you for your kind words! We always strive to exceed our customer?s expectations and we are elated that we met your needs!
Frequently asked questions about Professional Heating & Cooling, Inc.
How is Professional Heating & Cooling, Inc. rated?
Professional Heating & Cooling, Inc. has a 4.2 star rating with 95 reviews.
When is Professional Heating & Cooling, Inc. open?
Professional Heating & Cooling, Inc. is closed now. It will open tomorrow at 8:00 a.m.
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