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Pro Plumbing offers 24 Hour 7 Day (24/7) expert home Water Heater Repairs & Replacements, Air Conditioning/Heating, Electrical and service of most major home systems in Greater Lexington, North Carolina since 2006. We are your Advanced Plumber, HVAC & Electric residential choice and one of the best-reviewed and best-rated Plumbing, AC, Cooling, Heating, and Water Heater Repair companies in Greensboro, Winston-Salem & Salisbury, North Carolina. Services We Offer Include: - Drain Clearing & Cleaning - Water Heater Installation... read more
794 American Wy, Lexington, NC, 27295, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 7:00 p.m. | |
Tue | 7:00 a.m. to 7:00 p.m. | |
Wed | 7:00 a.m. to 7:00 p.m. | |
Thu | 7:00 a.m. to 7:00 p.m. | |
Fri | 7:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
I had an appointment scheduled for this past Saturday. No one ever showed and no one called to let me know they weren't coming. Not sure what has changed with this company, as previously they were wonderful. I'm very disappointed that I can no longer trust them to do anything they say.
Business response:
Kimberly, I'm terribly sorry that there was a lack of communication with your appointment this past weekend. As you know, miscommunication is not a characteristic of who we are, and it's a shame you had to experience this when you needed us most. While I can't change the most recent encounter you had with us, I do hope you'll consider giving us another chance to make things right in the future. -Thad H
They were prompt, informative and got the problem fixed. What more could you want?
Business response:
Happy to hear it, Don! If there's ever anything else we can assist you with, just let us know. -Thad H
Great people . Took longer then expected but they had to order the part. I explained the situation I was in and they came right out. Thank to all of you at pro plumbing and air Joe Romano
First of all the told me my appointment was between 10 to 12:30 they never showed up till 4 . Then the estimate was $7800 when I had 3 others under $2000. for the same work and on top of all that they had the balls to charge me $45 for that estimate I would not recommend them for anything
Business response:
David, we're sorry to hear you weren't pleased with our services. Our team should've been more communicative with you regarding the appointment time. Nonetheless, we're committed to providing honest quotes to every customer. If you have any questions on pricing, we'd be more than happy to go through the details with you. We hope you understand and wish you a great rest of your week. -Thad H
Well our bathroom remodel is done!! The before picture is the original bathroom from when the house was built!!!!! Praise the Lord so happy with the work that Pro Plumbing did!!! Great job and an AWESOME shout out to Justin and Chris for the AMAZING work that they did. They had to replace the shower floor, remove the walls, replace whole tub, replace part of the walls, repair bad plumbing, tile, and grout the new walls, pick up silupplies out of town, and reframe a window!!!! All in 3 DAYS!!!!
Very Knowledgeable and Personable,We gave them the job
I have used Pro Plumbing for many different projects for quite a few years now, they are very professional and always complete the job in a timely manner!
Guys are great and professional had issues with my new hot water heater. They came out figured it the problem and fixed it the next morning. Highly recommend
Business response:
We're happy to see you loved your time with us, Travis. It's always a pleasure helping you with whatever you need. Whenever you need us next, we'll be here to help. -Thad H
I had a water leak from the upstairs toilet. Kaleb found the problem quickly, and was so helpful in guiding me through the progress . I would recommend them happily. Donna Samuels
Pro Plumbing Air & Electric: Plumbing, HVAC, Septic Tank, & Electrical Services has a 4.8 star rating with 4,383 reviews.
Pro Plumbing Air & Electric: Plumbing, HVAC, Septic Tank, & Electrical Services is closed now. It will open at 9:00 a.m.
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