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Priority Acura
- Car Dealers
- Chesapeake, VA
About this business
Welcome to Priority Acura, a premier Acura dealership in Chesapeake, Virginia serving Norfolk, Virginia Beach and Hampton Roads area. We have a nice selection of new Acura cars and SUVs for sale at remarkable prices. Additionally, we have many used vehicles to choose from. Our dedicated staff's number one priority is to provide exceptional customer care for each guest visiting our dealership. Take a moment and browse our online inventory and find the following new Acura models: ILX, TLX, MDX, RDX, and RLX. Whether you're loo... read more
Location details
1701 S Military Hwy, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Extremely disappointed I'm extremely disappointed in the dealership pre certified program. My sales person and his manager talked me into getting a pre certified MDX. Not only did it stink with smoke and have to replace all the tire in the first year I own it. Can't imagine that it can be pre certified with such old tires!
Business response:
We'd like to thank you for taking the time to provide us with feedback. We are sorry that you had an unfortunate experience. This was not our intention and we apologize. We work hard everyday to provide our customers with an exceptional experience here. We want all of our customers to feel appreciated. Our hope is that you'll give us an opportunity to redeem ourselves. Thank you for being a part of the Priority Acura family.
GREAT customer service !!! I was searching for a 2018 TLX Acura via the internet. I came across several dealerships and decided to compare prices. After receiving the first quote from Priority Chesapeake I countered that I had received a lower quote from another. When Tammy Coleman contacted me with the second quote I could not refuse the offer . Then I told her that it would be several weeks before I could take ownership because I live almost 1.5 hours away. Guess what ,she told me she would bring it to my home needless to ... read more
Business response:
Ms. Gloria, thank you for taking the time to provide us feedback of your experience. Tammy does a great job and goes above and beyond for her customers. We are always happy when we succeed in providing someone with and exceptional experience. Thanks again, welcome the the Priority family, and enjoy that awesome TLX!
Relatively Painless Great customer service! Called back in a reasonable amount of time. Answered questions fully. Very knowledgeable on the car and all it's features. Highly recommend Acura Priority.
Great sales/support people Saleslady, Tammy, was great! Not pushy, showed features, answered questions. Brave enough to go on a test drive with me! Great support after the sale! Thanks, Tammy!!!
Business response:
Thank you! We appreciate the feedback. Tammy does an excellent job for us and we are happy that she provided you such a great experience. Welcome to the Priority Acura family and we look forward to continuing to serve you now and in the future! Thanks again!
You have to visit Tammy C My family purchased theee vehicles from Tammy C at Priority Acura. Is is the easiest person to work with and truly becomes your family when you purchase a car from this dealership!! I would recommend anyone in search of a car to go see her directly. She made the process easy, smooth and most importantly pressure free!! I will continue to return to her!
Business response:
Thank you for taking the time to leave a review! We really appreciate hearing from our customers. It's great to hear that you enjoyed your experience with Tammy! She does an awesome job. We'd like to welcome you to the Priority Acura family and we look forward to our continued relationship! Thanks again!
This was an outstanding experience! Tammy did a great job of finding my wife and I the cars that were perfect for us. She worked with the finance team to get our payments where we needed thembto be to ensure we could enjoy the best vehicles Acura had to offer. Great Job Tammy!
Business response:
Thank you, we appreciate your kind words. Tammy does an excellent job going over and above for her clients. We are so glad you chose to give Tammy and Priority Acura a chance to earn your business. We do not take that lightly as there are many options out there. Welcome to the Priority Acura family and we look forward to continuing to serve you now and in the future!
Quick and painless We needed a car, but I dread the process of buying one. The dealership and our salesperson, Tammy, made it quick and painless. They were all helpful and very nice. I wouldn't hesitate to come back.
Business response:
It's always great to hear back from our customers. We are so glad that Tammy provided you with such excellent service. As always, we appreciate your business and welcome you to our family here at Priority Acura! Thanks again.
Awesome Service I was greeted with a smile and was treated like royalty from the beginning to end of my car buying experience. Tammy was simply awesome and I will be recommending her to all of my friends and coworkers. Thank you Tammy!
Business response:
Thank you so much for the review. Tammy does an exceptional job here and we are glad that you enjoyed your experience with her. We appreciate your business here and strive to provide excellent service even after the sale. Again, thank you and we look forward to our continued relationship. Welcome to the Priority Family!
STAY AWAY!! This is long, but gives you an idea of their practices. Back in 2007 was my very first experience with this service department. I went in for a window regulator going out. It was like that when I bought the car, but could not have the dealer in S. Florida do it due to time restraints. I was told that because my window is tinted, it causes more strain on the motor and Acura will not cover it under warranty. I left and went to Hall Acura and they had no issues. I stayed with them. Fast forward to last year, we boug... read more
Frequently asked questions about Priority Acura
How is Priority Acura rated?
Priority Acura has a 4.5 star rating with 1,215 reviews.
When is Priority Acura open?
Priority Acura is closed now. It will open tomorrow at 9:00 a.m.
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