This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Priority Acura
- Car Dealers
- Chesapeake, VA
About this business
Welcome to Priority Acura, a premier Acura dealership in Chesapeake, Virginia serving Norfolk, Virginia Beach and Hampton Roads area. We have a nice selection of new Acura cars and SUVs for sale at remarkable prices. Additionally, we have many used vehicles to choose from. Our dedicated staff's number one priority is to provide exceptional customer care for each guest visiting our dealership. Take a moment and browse our online inventory and find the following new Acura models: ILX, TLX, MDX, RDX, and RLX. Whether you're loo... read more
Location details
1701 S Military Hwy, Chesapeake, VA, 23320, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 12:00 p.m. to 5:00 p.m. |
Called Priority Acura to inquire about a used vehicle I... Called Priority Acura to inquire about a used vehicle I had seen on their website. First receptionist who answered phone had major attitude. Same with second receptionist. Both acted put out to be doing their job. Finally a male salesperson came on phone who showed NO interest in assisting with vehicle inquiry. His response to being asked what can you tell me about the vehicle was to ask if I had internet service! After stating I had he replied well you can read all ... read more
I was just made aware of this wonderful website. My... I was just made aware of this wonderful website. My mother and I purchased a car from this dealership just under a month ago. We had a wonderful experience. We only went to browse; however, Lance worked his magic with numbers and was able to make my mother a happy person for her birthday. Thank you again Lance.
Business response:
Glad we could make her birthday special. Thanks for remembering us with such nice feedback even after the deal was done a month ago. We look forward to keeping her happy for the rest of her ownership experience.
This might of been the easiest and fastest transaction... This might of been the easiest and fastest transaction that I ever made in 40+ years buying cars. The staff is very friendly and knowledgeable and adressed all my needs and qusetions. I have been a GM man all my life and it wasn't easy making the switch to a Import but, with all the reasearch I did it was clear that Acura had the biggest bang for my buck. Speaking of bucks I also get free oil changes,free state inspections,and my engine is guaranteed for life. I live ... read more
Business response:
Thanks for the feedback! You certainly had a wealth of experience in buying cars so your comments are of great value to future buyers. We are not perfect but we really do try and make your experience a pleasant one so when we impress someone with your experience, it means that much more. Getting you in and out fast will make Matt Ellmer happy!
My experience with Priority started in 2006. I bought a... My experience with Priority started in 2006. I bought a new car. Salesman and management team were friendly and professional, and service department was always great. I can't say that my experience with this purchase is better. We had some issues with our offer at the beginning. However, I have to give credit to Toni (general manager) who was able to assist us in resolving those issues. My rating reflects mainly on Toni. I do not reccommend anyone working with salesm... read more
Business response:
Thanks for the feedback. Glad to see we were able to work something out in person.
These guys came in with a good price, took my old car as... These guys came in with a good price, took my old car as trade in, and even when they found a problem with the numbers they quoted me, kept the price the same. The deal was concluded quickly without adding on the usual last minute costs. they clearly beat out Hall Acura in this area.
Business response:
Thanks for the feedback. Glad we could meet your expectations. Have a great ownership experience and if we can be of further assistance please let us know.
I have owned a lot of SUV's in my life. My new car... I have owned a lot of SUV's in my life. My new car buying experience with Priority Acura is unlike I have ever experienced before. They seem "human" and "real" people, with families, and made me feel that I became a part of the Priority family today, not just another customer. They are friendly, very professional, always smiling, and answered ALL of my hundreds of questions. They have offered to answer my next hundred questions too. I bought the owners' wife demo, so I ha... read more
Business response:
Buying a car doesn¿¿¿t have to be an ordeal. From the first step into the dealership until you drove away sounds like mutual exchange of respect and a desire to meet your needs. Buying a ¿¿¿Demo¿¿¿, especially the owners wife¿¿¿s demo, is one of the best kept secrets in the car business. One thing you can count on is that if there was anything that wasn¿¿¿t perfect on the demo, it would have been addressed immediately. With the complete warranty and Priorities for Life you can count on a great ownership experience. Thanks fo... read more
Priority Acura is an excellent dealership. I bought my... Priority Acura is an excellent dealership. I bought my 2002 Acura RSX there (back before it was Priority) and have been taking the car back there for maintenance ever since. The service team is extremely professional and pays attention to every detail. The post-service complimentary car wash is a great bonus. I highly recommend Priority Acura for service.
Business response:
Thanks for the feedback. It's great to hear a customer with long service history that is happy with everything. We strive to earn long term customers. Looks like we did our job. Thanks again.
Awesome service everytime I'm there. Highly recomended.... Awesome service everytime I'm there. Highly recomended. They will go out of their way to follow up on items most dealers do not want to deal with such as warranty information etc. They always seem to be able to get me in there when needed based on my time schedule, not to mention the loaner car program helps out a lot.
Business response:
Thank you for taking the time to give us your feedback. We are happy to help any time we can.
I have been a customer of priority Acura for five years.... I have been a customer of priority Acura for five years. It's been the best dealership to buy a car from. I'm on my second purchase from this dealership. I always feel confident in my buying price. I'm in and out with a car in less than an hour. The service department is always prompt on getting my vehicle in and out for service. This dealership has the complete package for buying and servicing. Great job awesome!!!!
Business response:
Thanks for your feedback. We like to hear "Awesome". All of us at Priority Acura appreciate your patronage. We will pass along your compliments to Tim and Donna.
Frequently asked questions about Priority Acura
How is Priority Acura rated?
Priority Acura has a 4.5 star rating with 1,215 reviews.
When is Priority Acura open?
Priority Acura is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com