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Pride Service

4.7

About this business

Specialties At Pride Plumbing of Rochester, we care about what our plumbing customers think. We pride ourselves on our ability to provide you, the customer, with the best plumbing experience we can. We appreciate your feedback, so please let us know how we can better serve you. Our vision at Pride Plumbing is simple: we aim to provide the highest value in plumbing estimate, we can help quickly and efficiently. We know that your time is valuable, so it is our pledge to you that we will be on time, time after time. History Est... read more

Location details

2425 Brighton Henrietta Town Line Rd Ste B, Ste B, Brighton, NY, 14623, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7187 reviews
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Jennifer Masson Norton's profile image
Jennifer Masson Norton 
recommend  Recommended
5 years ago

Plumbing professionals with many years of experience. Up-front pricing, prompt, friendly, and neat. I always know exactly what the problem is, my options in fixing it, and how much it will cost. Josh and Sam were excellent and efficient. Thank you so much Marie Masson and Jennifer Norton 

Tracy Gentner-Jarrett's profile image
Tracy Gentner-Jarrett 
recommend  Recommended
5 years ago

We just returned from an 11 day trip to find our kitchen sink had been leaking while away. We contacted Pride in the morning, & they promptly fixed our problem today! Our sink disposal has been on the fritz for some time as well, & that too is now in great working order. Eddie was our plumber today. He was nothing but professional, informative, & polite from beginning to end. I highly suggest the services of Pride Plumbing! 

Luke Mayo's profile image
Luke Mayo 
recommend  Recommended
5 years ago

Pride Plumbing was terrific! Steve was friendly, thorough, respectful...and our dog liked him, which was a plus. We had some issues with both bathroom sinks, and Steve quickly diagnosed the issue....and everything's been working fantastic ever since. Highly recommended. 

Richard Hartt's profile image
Richard Hartt 
recommend  Recommended
5 years ago

We contacted Pride Plumbing in a non-emergency situation and they made it a priority to do the assessment and fixed our issue and did a very good overall assessment, Our service person Ken Yonda was very knowledgeable and answered all of our questions. 

Laura Jenks's profile image
Laura Jenks 
recommend  Recommended
5 years ago

We called Pride Plumbing to service our tankless water heater and fix a leak in our shower. Keith arrived and was quick to the task. He assessed the situation, gave us a quote, and offered us several options. Two and a half hours later, we had a clean tankless water heater ( yes, they take a long time to service) and a leak free shower! Thank you Keith for your kind, courteous service. We will definitely use Pride Plumbing again! 

Joni Fairbanks Bright's profile image
Joni Fairbanks Bright 
recommend  Recommended
5 years ago

We asked them to come and check on installing a shower in a bathroom with "interesting" plumbing. They called ahead and told us they were on the way. They had to remove the toilet and check the plumbing to determine if they could help us and how much if would cost. They also put in a toilet in another bathroom. David Valle did an excellent job! He explained all he had done to make his determination. I appreciate when people show respect for our property - putting on the foot covers inside. I would certainly recommend them to... read more

Renee Sullivan's profile image
Renee Sullivan 
recommend  Recommended
6 years ago

Very friendly customer service. 

Katy Allen's profile image
Katy Allen 
recommend  Recommended
6 years ago

We have used Pride Plumbing several times, most recently yesterday when the basement started flooding. As always, they were right out to help us. Ken was professional, courteous and kind! Great company. Great service. Great employees! 

Business response:

Katy, thank you so much for the kind words. We are glad we can always be of service whenever you have a plumbing need. Happy Holidays! 

Lisa Teber's profile image
Lisa Teber 
recommend  Recommended
6 years ago

Pride plumbing is my go to from now on. The owner was so pleasant calming and was able to get someone out to my house the same day!! Samuel valle was the young man who came out to replace my hot water tank. He was awesome, polite and did a fantastic job !! Thank you pride plumbing!!!!!!!!!! Lisa Teber 

Business response:

We are so happy that Sam could provide you with prompt and efficient service. Thank you so much for the recommendation, Lisa! We look forward to doing business with you in the future! 

Frequently asked questions about Pride Service

How is Pride Service rated?

Pride Service has a 4.7 star rating with 187 reviews. 

When is Pride Service open?

Pride Service is closed now. It will open tomorrow at 9:00 a.m. 

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