Preston TV & Video

Gshippsr 

on Citysearch

14 years ago

Doing me right – Sold me the wrong product 5 months ago, but getting me the right one, even if I can't produce the receipt. THANKS PRESTON TV 

tracey283 

on Citysearch

14 years ago

Courteous and Knowledgeable – The service technicians were polite. They hooked up my new tv and were very patient showing me how it all works. I was so pleased i schedule them to go to my moms house to help her with some problems she was having. 

SteveFrank 

on Citysearch

14 years ago

Rip off - They don't know what they are doing – Took my Vizeo in for repair. Paid $75.00 to have it tested. They told me it was the main board and it would cost $400 top repair. I only paid 400 for the TV so iI took it home. Bought not one but two mainboards for it and neither worked. Bought a new power supply for it and it worked WITH ALL 3 MAINBORDS. I repaired the TV myself - sold the spare parts and it only cost me $79.00 plus the $75 I gave these people. 

JimFFF 

on Citysearch

15 years ago

AVOID this business – After 11 days without phoning me (they charged my card $35 after a couple of days), I find out that they want $237 to repair my stereo receiver that cost less than that NEW! 

Irishjack 

on Citysearch

15 years ago

Call ANYONE instead of these people – I had to call them to get status. How could these people have been in business for 42 minutes? 

mjldallas 

on Citysearch

16 years ago

Stay away! – Horrible service! I couldn't even get them to call me back, ever. I had to continually call to find out the status of my tv repair. They'd promise to call me back at x time on x date, and low and behold, they'd never call. I'd call back, get the run around, the promise to call, and nothing changed. I'd never recommend this repair shop to anyone. How they've been in business as long as they have I have no idea. 

roadhouse 

on Citysearch

16 years ago

SLOW, SLOW, SLOW – Took in my dvd player on Tuesday morning at 9am and was told that there was one ticket ahead of me and that they will likely get a diagnose of the problem shortly. By Thursday afternoon, they said that they still have no idea when they will know what is wrong with it. It's one thing to be thorough, but another to be unapologetic and apathetic about customer service. 

RShippey 

on Citysearch

17 years ago

BAD – Took a TV in for repair. They said I had to pay an estimate fee to tell me what was wrong with the TV and how much it was to repair. Sounded good and I agreeded. A week later I got a call saying they could not get the repiar/technical manual for this LCD TV and that I needed to call and get it.! I tried to make the call to get the manual and it was a number for sending in repairs and not manuals, so I did not get the manual. I was still charged the fee for the estimate. WHAT ESTIMATE!! All I got was sorry we can not fi... read more