Preston Oaks Apartments's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Preston Oaks Apartments

3.9

About this business

Location details

5400 Preston Oaks Rd, Dallas, TX, 75254, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.921 reviews
Select a rating
Trevor Alan Hammargren's profile image
Trevor Alan Hammargren 
8 years ago

Liked it at first but now I can't wait until my lease is up. Won't return messages left at the office, can't get maintenance requests completed in a timely manner, and them not being completed has caused more problems. Don't seem to care when they inconvenience you when they say they are doing to do maintenance and then don't show up when they say they will. Overall terrible experience in the amount of time I have lived here. 

Business response:

Hi Trevor, thank you for taking the time to share your feedback. We are so sorry that your stay in our community has been disappointing so far. We understand your frustrations and can assure you we truly care about your satisfaction. Our team is active…See More 

Walker Peerson's profile image
Walker Peerson 
8 years ago

Just moved in and have been impressed with the property thus far. Some intermittent issues with elevators and remotes for the automatic gate, but maintenance staff seems to be actively addressing the issues. Excellent floor plan, clean interiors, beautiful grounds. 

Business response:

Hi Walker, thank you for your review. We are thrilled to have you as a new resident in our community and are glad to hear our team is taking care of any issues you might have. Please continue to stay in touch so that we can make your experience the best possible! Have a wonderful weekend, The Team at The Courts 

Suman Bhattacharjee's profile image
Suman Bhattacharjee 
8 years ago

Business response:

Thank you for the 5-star rating, Suman! Have a wonderful weekend! - The Team at The Courts 

Dana L. Henry's profile image
Dana L. Henry 
8 years ago

Business response:

Dana, we appreciate you taking the time to share your feedback, but are disappointed you had an experience reflecting anything short of 5-stars. We encourage you to contact our Community Manager, Erin, directly at 972-788-1422 at your convenience, it is our hope to resolve any concerns you may have and improve your outlook on our community. We hope to hear from you soon. - The Team at The Courts 

Arun Rajesh's profile image
Arun Rajesh 
8 years ago
Meetha Muthukumaran's profile image
Meetha Muthukumaran 
8 years ago
Jonathan Smith's profile image
Jonathan Smith 
9 years ago

We walk in the courts looking for a two bed and two bath and are greeted by two of the nicest guys they help us with every question and give us a great tour of the whole complex we were siting poolside one sec and relaxed in our bed the next. Such a great place to stay! 

Dee Dempster's profile image
Dee Dempster 
9 years ago

Went a week and a half ago to look at the courts. The apartment complex was very nice and kept up well. It was in a great area with lots of parking for guest and a really nice pool area. The staff is also very friendly overall five out of five very pleased 

Susana Mora's profile image
Susana Mora 
9 years ago

Frequently asked questions about Preston Oaks Apartments

How is Preston Oaks Apartments rated?

Preston Oaks Apartments has a 3.9 star rating with 21 reviews. 

When is Preston Oaks Apartments open?

Preston Oaks Apartments is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com