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Premier Truck Group of Fort Worth
- Trailer Dealers
- Fort Worth, TX
About this business
We are dedicated to providing the best customer experience possible as COVID-19 changes the way we do business. Our website, virtual test-drives, and home delivery can help with your vehicle purchase.
Location details
1804 NE Loop 820, Service Rd, Fort Worth, TX, 76106, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
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It was a Pleasure to do business here. Jesse Wyatt is the guy you want! Professional with an EYE FOR DETAIL. Delivered exactly what I was looking for! Go see Jesse!!!!
they are terrible. they told us it would be 6 hours and its been days. if they didn't want our business they could have said that from the start there are plenty of other places I could have gone. they dont call to update or answer the phone. its so disappointing this is our livelihood and they dont even care.
Update:. The general manager contacted us, and apologized for our experience. He also issued us a full refund to make it right. I would be willing to go back and give them another chance if I ever have need since he has shown they care about their customers. I specifically do not recommend the Ft Worth location. My driver took my truck there and they kept it for three days, and upon leaving, not even 400 miles down the road, the truck is throwing the same exact codes and having the same exact problems!!! They did nothing to ... read more
Business response:
Hi AJ, Please know that I take your feedback seriously and I would like to discuss your concerns. Please send me an email at cpennington@premiertruck.com with your preferred contact information to discuss this further. Thank you, Chad Pennington General Manager Premier Truck Group of Fort Wo
This is the biggest bunch o crooks out there. They charge you for service they cannot perform .
Business response:
Hi Jonathan. I am concerned to learn of your current feelings in regards to our service and I would like to speak with you. Please contact me at cpennington@premiertruck.com with your preferred contact information so I can address any concerns you may have. Best, Chad Pennington General Manager Premier Truck Group of Fort Worth
not good experiance with me waiting from two days in motel they didn’t start work yet.i have refer load with fresh fruits in trailer if waiting more days will be damage
Drove 6 hours for a part. Website says open until 7. Arrived and facility closed. Very unhappy.
Business response:
April, Thank you for bringing this to my attention. I would like the opportunity to speak with you about your experience. Would you mind private messaging me with your preferred contact information? If you prefer, you can send an email to me at cpennington@premiertruck.com.…See More
Good place to work have been there for little over 11 yrs. It has real family feeling
Always get great service
Frequently asked questions about Premier Truck Group of Fort Worth
How is Premier Truck Group of Fort Worth rated?
Premier Truck Group of Fort Worth has a 4.2 star rating with 1,399 reviews.
When is Premier Truck Group of Fort Worth open?
Premier Truck Group of Fort Worth is open now. It will close at 7:00 p.m.
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