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Power Home Remodeling
- Windows Installation
- Waltham, MA
About this business
Does your home need replacement windows, roofing, siding, doors, or attic insulation that is high-quality, energy-efficient, and comes with a lifetime warranty? We’re the nation’s largest full-service exterior home remodeler and over 900 lifetime Angi Super Service Awards. We can help transform your house into the beautiful and cost-effective home you’ve always dreamed of. At Power, you’ll love our friendly, knowledgable, and professional remodeling consultants and be delighted by our top-rated instal... read more
Location details
201 Jones Road 2nd Floor West, Suite 205, Waltham, MA, 02451, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I wish I could leave zero stars. I have never received such terrible customer service to begin with. I was told this company does not contract out their work, which was a complete lie. The original sales rep that came to our home told us our fascia boards would need to be replaced because the wood was rotting out, when the crew came to fix the soffit and fascia they stated that all the boards were fine and did not need to be replaced. okay?? I mostly think they did not want to replace anything out of pure laziness. Their wor... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any undue frustration or inconvenience. The satisfaction of our customers throughout the entire remodeling process is our top priority, so we are incredibly sorry to hear we did not live up to the standards of service we set leading up to the installed project. Since coming across your review and being made aware of the details of your experience, we can see any serviceable issues have since been addressed and resolved to your satisfaction w... read more
Shady business tactics! Sales rep comes by the house with dark shades on, doesn’t provide any details but asks me to provide my name, address (which makes no sense since he’s on my block) and says another person will come out to provide an estimate. Does everything he can to avoid being seen by my hike security cameras. I questioned if this was actually a real company so I called and spoke with one of their CS reps Rachel Smith who advised the company has been in business for over 20 years. Sadly I gave the sales rep my phon... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience that may have occurred, as we certainly do not intend to impart these feelings upon homeowners. If you would no longer like to receive communication efforts from Power, we would be happy to facilitate that process. Please email digital@powerhrg.com with your contact phone number, so we can flag it in our system and stop all future communications.
First and foremost, I have a no soliciting sign in my front yard and the sales representative completely disregarded that. Luckily we were going to be reaching out to a few companies for these projects, so it worked out. Every representative that came to the house for measurements was very pleasant. We agreed to two projects, gutters & windows. Our gutter project needed to be rescheduled, that was inconvenient. We had materials dropped off to our house days prior to the gutter project and was never informed this would be tak... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustrations, as this is far below the standards service we set for ourselves. We would like to look into the details as to why this occurred. We'd appreciate it if you could provide email digital@powerhrg.com with your contact phone number or home address, so we can identify your profile in our system and look into your concerns in greater detail. We truly appreciate your feedback and hope to speak with you soon.
Only will schedule when both homeowners are home which to do that I had to rearrange our schedules to make that happen. After someone confirming our appointment with my husband today and myself I rushed home to be here ontime as my husband was driving home from *** to make the appointment ontime and I walk in the house and received a call on my cell only to let me know the person doing the estimate will be here late now and not until 810pm and will be here for about 90 min !? Are you kidding me!? I Confirmed this twice today... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience that may have occurred in scheduling an appointment for an in-home estimate. Please give us a call at (888) 736-6335, option 4 at the prompt if you have any questions or concerns that you wish to have addressed further.
Yesterday someone from this business knocked on my door. He started his pitch by saying my HOA should have let me know they were going to be coming by. Once they started talking about windows, I told him no thank you. He persisted at this point, mentioning my HOA again. I followed up with my HOA and Power did NOT have permission to be claiming a connection. Super scummy sales tactics. I'll add this to my list of window companies I'll never work with. No business that lies to me in their sales pitch is going to be someone I t... read more
Business response:
thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. If you would no longer like to receive communication efforts from Power, we would be happy to facilitate that process. Please email digital@powerhrg.com with your contact phone number or home address, so we can flag it in our system to stop all future communications.
On January 28, 2020 I had a remodel done to my family room. One standard size sliding glass door and two very small windows. The Windows are good but sliding glass door handle and lock isn't holding up and locking properly. Three weeks ago someone came to my door soliciting business and asked if I were aware of Power Home remodeling I replied affirmative. I explained to her about the sliding glass door. She contacted the Charlotte office and put me on the phone with a man. I heard someone in the background say don't give her... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustrations, as this is far below the standards of service we set for ourselves. We would like to look into the details as to why this occurred. We'd appreciate it if you could provide email digital@powerhrg.com with your contact phone number or home address, so we can identify your profile in our system and look into your concerns in greater detail. We truly appreciate your feedback and hope to speak with you soo... read more
Buyer "BEWARE" you are dealing with an unethical company (Power Home Remodeling) headquartered in Chester, PA. My experience with the company: On 8/20/20 someone came to my home offering a free inspection of my roof, (his name was Frank). He said someone would be out the next day which he was, (his name was Brandon). Brandon made his inspection to include the attic. When he completed his inspection, the sales pitch began. His first asking price was $43,000 to do the work, which included changing out the sheeting and the shin... read more
Business response:
Thank you for taking the time to review your experience with Power. We apologize for any inconvenience or undue frustration, as we certainly do not intend to impart these feelings upon homeowners. In our 28 years of business, our goal has always been providing long term value to our customers for their investment in a premium product and service. Having performed over one million installations in our time, we’ve noticed that homeowners are more pleased with their decision to invest more to receive a premium product and inst... read more
The sales rep needs to keep up with construction products. They almost lost a sale as he was selling me a window that they could not manufacture. The individual that did the measurements corrected it but I still have a window that I wanted replaced in my home. The crew did a great job. I put up barriers to contain the dust at the recommendation of the individual that did the measurements suggested. The crew had barriers they used but what I out confined any dust from cutting confined to a very small area around the windows. ... read more
This company came to quote us for an entire roof system ( was told many times this includes fascia & Soffit), all new vents, magnetic sweep of property, gutters and any wood that needed to be replaced. We agreed for the entire roof system for $21000, then after the roof was removed they informed us that they did not include the fascia and soffit, they also forgot to add the skylight ( even though they has measured and took the information down). They also only sent a crew of 2 so it was not done in the 24 hours they guarante... read more
Frequently asked questions about Power Home Remodeling
How is Power Home Remodeling rated?
Power Home Remodeling has a 4.7 star rating with 7,150 reviews.
When is Power Home Remodeling open?
Power Home Remodeling is open now. It will close at 9:00 p.m.
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