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Porsche West Houston

4.6

About this business

Location details

11850 Katy Fwy, Houston, TX, 77079, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.61,860 reviews
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Chase Lautenbach's profile image
Chase Lautenbach 
recommend  Recommended
5 years ago

Bought my GT3 from Norwell Porsche, Excellent experience! Would for sure do business with them in the future. My salesman was William B, heck of a guy... If you’re looking to buy ask for him! 

Melissa Dimauro's profile image
Melissa Dimauro 
5 years ago

I would definitely not recommend Porsche Fairfield for sales or service. Bought a Boxster in January and they did not do a complete inspection of the vehicle before it sold. They put a million weights on the wheels when they balanced them and the alignment had to be redone because they either did not do one or failed horribly at it. Absolutely ridiculous, you spend that kind of money and they can’t even do something right. Drove the car not even 1,000 miles and the drivers fan was completely seized. This does not happen in a... read more

Florence Cohen's profile image
Florence Cohen 
recommend  Recommended
5 years ago

Porsche Huntington has my highest recommendation. Mark is a great salesperson who is extremely knowledgeable about every aspect of any Porsche. The service department is excellent as well. Everyone is very professional. 

Ennis Dragoj's profile image
Ennis Dragoj 
5 years ago

I had the pleasure of working with Malachy Tracey! Nice guy, however I was lowballed so hard with my trade in. I honestly felt like their offer was an insult . What can you expect from a dealer though? 

Business response:

Ennis, I am concerned to learn about your dissatisfaction regarding the offer for your trade-in. I would like the opportunity to speak with you about your experience. Would you mind private messaging me with your preferred contact information? If you prefer, you can send an email to me at Mauricio.Sanchez@penskeautomotive.com. Thank you! Sincerely, Mauricio Sanchez Porsche of Fairfield General Manager Mauricio.Sanchez@penskeautomotive.com 

Sonja Weiss Haught's profile image
Sonja Weiss Haught 
recommend  Recommended
5 years ago

They have the best customer service I have ever experienced. Everyone there treats you like a friend. There are quite a few fun events too. Two thumbs up! 

Shadd Daugherty's profile image
Shadd Daugherty 
recommend  Recommended
5 years ago

Excellent customer service! 

Tracy Clemens's profile image
Tracy Clemens 
recommend  Recommended
5 years ago

Exceptional dealership and exceeded my already high expectations. Great sales team, Competitive pricing, and best of all stand behind their product. Had a very, very minor issue with recently purchased used Porsche and they fixed it, made it as easy as possible and they took care of me. They value their clients. Wouldn’t shop anywhere else. 

Luft Krieg's profile image
Luft Krieg 
5 years ago

Service department told me for 5 years that my car was fine even though I heard clunks and noises. For 5 years I was mocked and given attitude about my concerns. Ok year six they priced true resulting in a $20,000 repair bill. If you seek failure and disappointment, shop here. 

Business response:

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Please call our General Manager at (425) 412-4114 for ways we can work towards resolving these issues. We look forward to hearing from you soon. 

Mike Zundel's profile image
Mike Zundel 
recommend  Recommended
5 years ago

Great people and excellent service. Very positive buying experience. 

Business response:

We are pleased to hear you had such a positive experience with us, Mike! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! 

Frequently asked questions about Porsche West Houston

How is Porsche West Houston rated?

Porsche West Houston has a 4.6 star rating with 1,860 reviews. 

When is Porsche West Houston open?

Porsche West Houston is closed now. It will open at 9:00 a.m. 

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