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11309 Reisterstown Rd, Owings Mills, MD, 21117, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
very helpful and attentive
The salesperson I spoke to, Pierre, told me a week ago the car was sold. However, the buyer had not taken delivery. He said he would let me know if the buyer had picked it up. He didn't. I did find out after several contacts with others at the dealer that, during this week, the car had been delivered. During these contacts I asked direct questions and was given vague answers. My experience has been one of a lack of follow up and a lack of transparency.
Business response:
Thank you for sharing your experience. I sincerely apologize for the lack of follow-up and transparency you encountered. This is not the level of service we strive for, and I will personally address this with the team to ensure better communication moving forward. Please feel free to reach out to me directly at 302.292.8250 ext 2445 or 215.651.0055, and I will be happy to assist you with any further questions or concerns. Sincerely, Michael DiDio General Manager Porsche Delaware
Very extremely unprofessional no warranty with the $60,000 purchase cannot take it to my mechanic that poor dealer will never last that’s not how you sell vehicles
Business response:
I apologize for the inconvenience you experienced regarding the warranty and service needs of your vehicle. Could you please contact me so I can help resolve this issue? I was unable to find your name in our database, but I would appreciate hearing back from you at mlookner@porschewestwood.com. – Mike Lookner, General Sales Manager
Great experience. We bought this vehicle from them and had it shipped.
Outstanding! I would definitely recommend to others and I would do business with them again. JRB
Absolute professionals. Responsive and provide the highest service quality. Wouldn’t hesitate to do business with them. Richie took lots of time to answer all of my questions in detail. A+
I had a unique collector car I wanted to trade for the Porsche, but they were unable to fix a price for my trade. Further, the price that the car I wanted made no sense to me considering a brand new one with no miles and better equiped was only $10k more. I wound up keeping my car as it is rare and unique. I may sell it outright and go back for a new car. Mind you, they we courteous and professional to deal with, I just couldn't convince myself to make the leap just yet. I have purchased cars from them prior and would not he... read more
Responsive sales team.
Z the salesman was Polite, professional and no pressure. Kept me up to date about progress of deal.
Porsche Owings Mills has a 4.7 star rating with 527 reviews.
Porsche Owings Mills is closed now. It will open tomorrow at 9:00 a.m.
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