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Poolbots

4.2

About this business

Location details

2541 S I-35 Frontage Rd, Round Rock, TX, 78664, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.2440 reviews
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Christine G.'s profile image
Christine G. 
5 years ago

This company is terrible!! i purchased a $1200 pool vacuum that somehow was delivered to the wrong address. They advertise they ship Fed Express but they shipped it UPS package is lost. I tried to contact Poolbots left messages and emails no response they do not answer the phone. When I did get someone on the phone they told me it was my problem with UPS and they would do nothing to help!! Who sends out a package worth $1200 without any proof of delivery!! Customer Service refuses to call me back so I am left with deal... read more

NILDA P.'s profile image
NILDA P. 
5 years ago

With 1-3 day shipping one would of course jump on that offer and proceed to make a purchase with this company, after seeing their website and impressed with their reviews I decided to make a purchase with them. I placed my order on 5/21 before 2pm hoping to get my item in time for memorial day, Of course I wasn't expecting it but just hoping. I quickly received my email with order number, after waiting a few days I did not receive any other emails. I then proceeded to call customer service just to check on the status of my ... read more

Jennifer V.'s profile image
Jennifer V. 
5 years ago

One star because zero is not available. Do NOT use this company. They totally messed up our order and won't make it right. They don't answer their phone, their customer service is terrible, and they don't own their mistakes. We ordered a bot and a caddy. They sent us TWO bots and no caddy. We did the right thing and returned the second bot - by the shipping order that MONICA sent us - and then still haven't sent us our caddy (which we were charged for). She says, oops, so sorry for your inconvenience - but 2 boxes were... read more

Frequently asked questions about Poolbots

How is Poolbots rated?

Poolbots has a 4.2 star rating with 440 reviews. 

When is Poolbots open?

Poolbots is open now. It will close at 5:00 p.m.  

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