Parviz M. on PatientConnect365
5 years ago
06/23/2016, 03:18 AM
Dental visits are not fun, but they can be made as comfortable as possible, and also pleasant. This is what Dr. Robbi Wilson and his staff at Pomerado Cosmetic Dentistry in Poway, CA does. They always make your visits to their offices super comfortable and satisfactory, and also pleasant. Dr. Wilson goes the extra mile to ensure that his patient is very comfortable and relax during the whole treatment session and he/she always gets the best dental care possible. He is very friendly, calm, gentle, meticulous, perfectionist, and never rushes the procedure. He is also extremely knowledgeable and always stays informed with the researches in the field and dental advancements. As a result, I don’t feel nervous or anxious when I go for my dental visits to Pomerado Cosmetic Dentistry and I know I am in good hands. My wife and I have been patients of Dr. David Zettel since 1984 and when he retired we became Dr. Wilson’s patients. We have been very lucky to have both Dr. Zettel and Dr. Wilson as our dentists for all these years. Recently, our daughter also became a Dr. Wilson’s patience. Both my wife and daughter are also extremely happy with Dr. Wilson and his staff. I will not go through the capabilities, treatments, procedures, and the state-of-the-art dental equipment that the Pomerado Cosmetic Dentistry offers, since their website does a wonderful job for this. I am just going to say a few words about one of my recent dental visits and my experience with Dr. Wilson and his staff.
Recently, Dr. Wilson replaced one of my 20-year old and chipped crown with a beautiful porcelain crown in one session. The computer-aided color match was 100% and there was no need to have a temporary crown for a week or two and to return for a second visit. Dr. Wilson and his team custom designed, identified the matching shade, and built the crown in the office lab during the session. All was done by using the state-of-the-art dental equipment located in the office. The whole treatment went with minimal discomfort, since Dr. Wilson used shots and reverse shots to remove the numbness. He was very gentle and meticulous to have a perfect match with other teeth. Another thing was to use mouth prop during the procedure to rest my jaw. Of course, the neck and back pillows also helped. If you like you can listen to music or watch a movie, but I usually pass the offer. I like the new crown very much and it has been so comfortable and without any issues. I thank Dr. Wilson and his very nice dental assistants Sheila and Tiffani for such a terrific dental care and comfortable experience. You were all so wonderful.
We have seen Camella as our dental hygienist for many years and she is wonderful. She is gentle, thorough, friendly and professional. Thanks Camella.
Finally, a few words about the office. The Pomerado Cosmetic Dentistry is managed by Lorrie, a super lady. She is extremely friendly, professional, knowledgeable, hard working, and helpful. She is always smiling and tries to make your visit a pleasant one from the administrative and financial viewpoints. She is so good with dealing with the insurance companies and that is why I call her the “Super Insurance Lady”. Her staff is also very nice and friendly and always very helpful. The office itself is very comfortable, spacious, and offers free Wi-Fi, tea/coffee and water bottles. Thanks Lorrie and your team to make things easy over there.
Thank you Dr. Wilson and everyone at the Pomerado Cosmetic Dentistry for providing such an excellent and outstanding dental care for me and my family over the years. I highly recommend Dr. Wilson at Pomerado Cosmetic Dentistry.