Polestar Plumbing, Heating & Air Conditioning

4.5

Home & Garden
Olathe, KS

About this business

Home Services Home & Garden

Location details

1900 E 123rd St, (E Kansas City Rd), Olathe, KS, 66061, United States

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Weekday	Schedule	Status
Mon	6:00 a.m. to 10:00 p.m.
Tue	6:00 a.m. to 10:00 p.m.
Wed	6:00 a.m. to 10:00 p.m.
Thu	6:00 a.m. to 10:00 p.m.
Fri	6:00 a.m. to 10:00 p.m.
Sat	6:00 a.m. to 10:00 p.m.
Sun	7:00 a.m. to 8:00 p.m.

4.5706 reviews

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Paul N.

6 years ago

Very professional and very nice. Will call them first the next time I have a plumbing issue.

Business response:

Thank you so much for your feedback, Paul! If you ever need us again, just give us a call.

Dave M.

6 years ago

They recommended replacing a seven year old furnace. I got some estimates and learned that it just needed servicing, cleaning the flame sensor. So I simply paid another company to service the furnace. It now works like new. Save about $5,000-$6,000.

Kenneth K.

6 years ago

Very professional, quoted a fair price and we're on site when promised.

Business response:

Thank you so much for your feedback! If you ever need us again, just give us a call.

Rob H.

6 years ago

They gave me lots of options, all of which were within my (rather modest) budget, and the guys who did the work - Zack, Isaac, and Nathan - were really great. Super skilled, and hard working, they tore out my old furnace and a/c (horrible things!) and disposed of them for me; they then installed a beautiful new high efficiency Lennox system for around HALF of what another 'ahem' big name company quoted me. I say, you cannot go wrong with PoleStar!! Rob H

Business response:

Dear Rob: Wow! We appreciate you taking the time to let us know about your experience. We're happy to hear that your technicians were professional and informative. We appreciate your recommendation, and we look forward to serving you again in the future.

Matt W.

6 years ago

I greatly appreciated the urgency with which they attended to my repair. They were about $200.00 more than other firms, but given their response, professionalism and and overall quality of service. I would happily recommend them and would definitely hire them again.

Business response:

Dear Matt: We appreciate you taking the time to let us know about your experience. We're happy to hear that your technicians were professional and informative. We appreciate your recommendation, and we look forward to serving you again in the future.

Diana S.

6 years ago

Leak under the kitchen sink was not fixed on the March 4th visit or on the March 9th return visit. I hope that the third time will be the charm!

Business response:

Thank you for the sincere feedback, Diana. We are always looking for ways to improve, so let us know what we could have done to turn your 2.5 stars to a 5-star experience? Thank you for taking the extra step to leave us a review. Have a great day!

Rich R.

6 years ago

They arrived on time. Friendly, Professional, Courteous, They took time to listen and made suggestions. Even though the system I had them install was new to them they were able to navigate the instructions. I ll have them back for another project.

Business response:

Dear Rich: We appreciate you taking the time to let us know about your experience. We're happy to hear that your technicians were professional and informative. We appreciate your recommendation, and we look forward to serving you again in the future.

Sue K.

6 years ago

Very knowledgeable staff from beginning to end of the process. Appreciated their expertise, hard work and completing the installation in a timely manner.

Business response:

Thank you for the kind words, Sue! We are pleased to hear that our customers enjoyed their experience with us. If there is anything else we can do for you, just let us know! Have a great day!

Dave T.

6 years ago

Our experience was top-notch. Sam, Aaron and Larry were great!