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PNC Bank
- Finance
- Niles, IL
About this business
Note: All deposits and cash withdrawals are performed through ATMs at this location. At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. Visit the branch and talk to an expert about the next steps toward reaching your goals.
Location details
5727 W Touhy Ave, Niles, IL, 60714, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
When I first got PNC bank, I loved them. I loved that they cared that I was a student and that their customer service was usually helpful. A few of my loved ones even started banking there because I referred them. I no longer feel safe depositing my money for school or work into this account. Here’s why: Without a job for some time, I have not made much use of my PNC bank account. Yesterday morning I went to deposit my tuition check and I realized that 19 overdraft fees (almost $700 worth) were taken from my account. I spent... read more
You're always on hold for hours then they hang up. I have tried several times to contact BBVA itself and all they can do is transfer me and then I get hung up on. Someone has changed my phone number information I can't get into the app and all they tell you to do is log in and send them a secure message. How can you send a secure message in the app if you can't get into the app? Someone has literally stolen my account from me and there is nothing I can do to know where I can turn.
I've had fraud happen twice on my checking account. Both times I feel it has been fraud that my previous bank would have noticed and put a block on my card. The most recent instance happened early December 2020. As soon as I noticed I called the support line to report it. After waiting almost an hour and a half I got to a support rep who supposedly took care of my dispute. Fast forward two weeks, I haven't heard anything so I send them a direct support message. In another four days they have not replied to my support message... read more
Simple was supposed to have their partner bank issue a $90K cashier's check to me and overnight it to me. The money has been taken from my account, but the cashier's check is nowhere to be found. It's been days and it still has not been sent (was supposed to be overnighted to me). This company effectively stole 90K from me. STAY AWAY.
So far, absolutely terrible. STAY CLEAR. It's a decent mobile experience but definitely not worth the headaches. Lots of bad stories here-- I haven't had any fraudulent charges but here's our scenario:Moved all of our money into Simple. In that process, one of our external accounts was flagged as a business account and therefore not able to make transfers... weird, but fine. Was told to simply delete the external account to remove the freeze on our account. When I go to delete the account, it says that accounts cannot be del... read more
I am a recent new customer of PNC, but thus far I am impressed with my branch and their banking services. The online checks they issue are very attractive looking. I am a 3-month customer so far, but as far as their bank products and personnel go, PNC is tops!
Complete failure and waste of time. Go elsewhere for any financing needs. All other reviews depict the same. PNC doesn't care.
Business response:
PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter.
I've seen a steady decline in service over the years. Lots of employee turnover at my local bank. Local bank did away with Saturday morning hours. I worked out of town and weekday hours weren't sufficient for me/my schedule.Most recently I am trying to understand why it takes two or more weeks for BBVA Alabama to receive (via ***** my credit card payment and to actually post it to my account. Is it taking the US ************** two weeks or more to actually deliver my payment, or is BBVA slow to post my check? Either way, it ... read more
PNC is not taking COVID-19 and those who are unemployed into consideration when adding on multiple overdraft fees even after I been calling every day to stop a payment or prevent a payment from happening. If I can't stop ach payments during in unusual circumstance due to the pandemic how could I have prevented those fees or for the account to go into further negative numbers. How are these fees going to be paid when I have no income coming in. I've been a PNC customer for a very long time, over 10 years. And to know that the... read more
Business response:
PNC takes our customer’s concerns very seriously. We will be working privately with our customer to resolve this matter.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.1 star rating with 613 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open on Monday at 9:00 a.m.
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