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PNC Bank
- Finance
- Oscoda, MI
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
328 S State St, Oscoda, MI, 48750, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Never charged $7.00 service in 5 years. Never notified they were charging the fee. One letter notified of my account being closed for inactivity. Would not will not give them one cent more.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
The branches have all gone 'cashless' so you can't deposit or withdraw your own money at a branch, which is insane to me. The website and app (or both at the same time) are constantly not working. It's a lot of fun to not be able to manage your business checking account in any way while both are down. If you do try to withdraw money at a branch, they treat you as if you're sticking the place up. Just an overall awful experience and I've had my business account with them for over a decade. It's a pain to get everything change... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Im a long time loyal client of PNC that prefers familiarity to change. With that said, and having been a client for 40 plus years, it's time to get off. You can only rub your clients face in the mud so much before they bee-line out of your client base.Your online service has been down for nearly a week now. No expanation.When I did go into the pompton plains branch yesterday to find out why I was treated horibbly and in a condescending manner by the the branch manager.I don't suspect anyone will call to try and rectify anyth... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
This past weekend 12/03/2022 my PNC debit card was used at an ATM while i physically had my card on me. I got notification on my phone about my account balance and was horrified to see withdrawal being made at a ATM on Celestial Street in the Mt Adam's area so I drove to the address and it's a 5/3rd ATM..The beginning I wake up to notification, I call PNC.The customer service rep tells me SO many ways this could have happened someone can use a blank card and key in card infor or a duplicate card was made,or possibly a family... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
My credit card expires 11/30/22. I have Been told 4 times it was mailed 11/22/22. It is not here 11/30/22. I have good credit. The card has had the balance paid every month. I have never had to wait for a card before. It is very poor irresponsible business practice to show the customer. Now customer service says to wait till Friday 12/2/22 and it will come. Can they be believed? I will go into the local PNC office 12/1 to confirm.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
This is just a customer service complaint. Nothing that can be done and, indeed, this behavior is typical of the "service" provided by big organizations so this isn't unusual but bad service is still bad service. I hate the automated robots. I have never called PNC before and if I am calling a business its because I need something unique. Robots only work for run of the mill stuff and I suspect most people are like me, we hate calling so if we are calling it's unique and the robot is just going to frustrate. The customer ser... read more
Wish I could give negative stars. They got me used to convenience and dependent on their quick deposits. In most recent weeks, they have now gone to making my deposits unavailable until the next week. No warning, no indication of a policy change, nothing. When I call to try and rectify and file a complaint, they send the most submissive waste of oxygen to just repeat how sorry they are while also not giving any explanation. Its obvious they dont care about the fact that Ive been here for a decade, I will be closing every acc... read more
Unprofessional service. For example, I called to transfer my credit debt from my PNC credit card to another card and the PNC worker made a condescending comment to me... "Well I am confused why you are only transferring $500 when you owe way more than that." Well, PNC Bank, life is different for everyone & after being homeless I did have to rely on my credit to get through. PNC Bank will also cut your credit limit without notice. I've paid 100% of my bills on time, yet they have cut my credit limit twice. At this point I am ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Cashed a $1,200 check at video teller machine on Nov. 2nd with bank manager present. Money never dispensed. Was told I would get a call that day. No call came. I called pnc customer support 11 times. Nobody could tell me anything about my money. It is now Nov. 12th and pnc still has my $1,200. Guy who wrote me the check can't get anywhere with pnc. The video teller ATM malfunctioned and they will not respond to give me my money. Worse customer service ever. ******* called on Nov. 7th, said she would call back the same day. H... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 585 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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