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PNC Bank

1.2

About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

328 S State St, Oscoda, MI, 48750, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
1.2585 reviews
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Rather not say H's profile image
Rather not say H 
2 years ago

Do not get a loan with PNC BANK. They recently reported my auto loan late when it isnt and they are not fixing it. Ill never do business with them again. If you get a deferment they expect the difference due at once on the end of the loan. They sent me some letter that Ive never sign or seen that does not say anything about credit bureau reporting late if its not paid off on deferment. I dont recommend communicating outside of communications through bbb. They say and do anything and wont follow up with info until the complai... read more

Lokesh J's profile image
Lokesh J 
2 years ago

I have a Virtual Wallet Spend (checking) account with PNC that has been dormant for years. This was my first ever bank account and the monthly fees was $0 when I signed up, so I didn't close it even though it was dormant out of loyalty. I was signed up for paperless statements and didn't receive any mail from them. Yesterday I got a "low account balance" email from PNC which was surprising. On investigating, I see that starting from Apr 2020, PNC has started charging $7 monthly maintenance fees *without sending any notificat... read more

Emily V.'s profile image
Emily V. 
2 years ago

Whether or not I put in a travel notice, my card is always declined in other countries. Ill go through the questionnaire over the phone.. and it still gets declined. Its tedious and has me wanting to switch banks. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Yolanda B.'s profile image
Yolanda B. 
2 years ago

If only I could give negative stars, I regret the good review I gave your associate J******* (Not only was she off 1/3/23, I was told by her to contact her to be able to transfer my check out of the old account, misinformation). I was unable to pay my rent or any other bill due to her negligence. The ************ ****** **** branch is a complete embarrassment, the good is probably overworked due to the bad. The receptionist tells customers to call customer service as a solution to everything. (She didn't even know that if he... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Nancy H's profile image
Nancy H 
2 years ago

I have an account with PNC Bank. Mt daughter has a minor account as well she is now 18. My daughter got two checks that bounced. PNC with **** my savings out of my account after I had done spoke with the bank on 1/11/2023 and asked them 3 different times if they would take money out of my accounts they said no. Today I logged and PNC took everything out of my savings. I done what they told me to and made an appointment with the local branch to get it resolved. Which I did I have an appointment Tuesday at 1:15pm . I called cu... read more

Ricardo S's profile image
Ricardo S 
2 years ago

PNC Bank took over BBVA and it has been a disaster. For over 1 year I have been trying to get Bill Pay set up. I have been asking for over 1 year and have spent numerous hours on the phone and filling out forms. I keep getting passed around, hung up on, and promises that it's fixed and that my problem will be escalated or that someone will call me back. I never get a callback and they never get me set up with Online Bill Pay. They lie because they never call me back, I ask for a manager and they NEVER come on the line to tal... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Jim H's profile image
Jim H 
2 years ago

I have been working with the back for consistent access to online banking. Currently have a withdraw money and deposit in another bank account to pay bills. IT has been working on it off and on for weeks. Last call they said they would call me back when I could get access to my account. One week later no call. Frustrating. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Whitney B.'s profile image
Whitney B. 
2 years ago

Terrible customer service! I had money stolen from my account and they refuse to reimburse me. I have called multiple times and they will not return my phone call. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Amy W.'s profile image
Amy W. 
2 years ago

If I could give zero stars I would. Opened my account 2 weeks and worst headache I've ever had from a bank. Call them almost every single day about another problem that's happened with my account. They will leave charges pending for days then finally post all the charges at once and not only does it overdraw your account for days, which u can rack up expensive fees for, but it gives the posted date only for each charge instead of the day the charges were made. So make ur own record of every single time u use ur debit card or... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 585 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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