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PNC Bank

1.2

About this business

Location details

1250 N Shoop Ave, Wauseon, OH, 43567, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.2603 reviews
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Anne J's profile image
Anne J 
2 years ago

Horrible customer service. I went with a judges order in hand to close my husbands account.My husband passed away only weeks ago and this is a very difficult time. The bank manager told me the judges order was not legal, basically and I needed to go to probate. The judges document was the dispensation order from the will being probated and was a direct order to dispense property to me.He refused to close the account. My lawyer will be taking this over and I believe this unethical bank manager who 1. tried to practice law 2. ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Anne J's profile image
Anne J 
2 years ago

Horrible customer service. I went with a judges order in hand to close my husbands account.My husband passed away only weeks ago and this is a very difficult time. The bank manager told me the judges order was not legal, basically and I needed to go to probate. The judges document was the dispensation order from the will being probated and was a direct order to dispense property to me.He refused to close the account. My lawyer will be taking this over and I believe this unethical bank manager who 1. tried to practice law 2. ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Anne J's profile image
Anne J 
2 years ago

Horrible customer service. I went with a judges order in hand to close my husbands account.My husband passed away only weeks ago and this is a very difficult time. The bank manager told me the judges order was not legal, basically and I needed to go to probate. The judges document was the dispensation order from the will being probated and was a direct order to dispense property to me.He refused to close the account. My lawyer will be taking this over and I believe this unethical bank manager who 1. tried to practice law 2. ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Anne J's profile image
Anne J 
2 years ago

Horrible customer service. I went with a judges order in hand to close my husbands account.My husband passed away only weeks ago and this is a very difficult time. The bank manager told me the judges order was not legal, basically and I needed to go to probate. The judges document was the dispensation order from the will being probated and was a direct order to dispense property to me.He refused to close the account. My lawyer will be taking this over and I believe this unethical bank manager who 1. tried to practice law 2. ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Anne J's profile image
Anne J 
2 years ago

Horrible customer service. I went with a judges order in hand to close my husbands account.My husband passed away only weeks ago and this is a very difficult time. The bank manager told me the judges order was not legal, basically and I needed to go to probate. The judges document was the dispensation order from the will being probated and was a direct order to dispense property to me.He refused to close the account. My lawyer will be taking this over and I believe this unethical bank manager who 1. tried to practice law 2. ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Anne J's profile image
Anne J 
2 years ago

Horrible customer service. I went with a judges order in hand to close my husbands account.My husband passed away only weeks ago and this is a very difficult time. The bank manager told me the judges order was not legal, basically and I needed to go to probate. The judges document was the dispensation order from the will being probated and was a direct order to dispense property to me.He refused to close the account. My lawyer will be taking this over and I believe this unethical bank manager who 1. tried to practice law 2. ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Anne J's profile image
Anne J 
2 years ago

Horrible customer service. I went with a judges order in hand to close my husbands account.My husband passed away only weeks ago and this is a very difficult time. The bank manager told me the judges order was not legal, basically and I needed to go to probate. The judges document was the dispensation order from the will being probated and was a direct order to dispense property to me.He refused to close the account. My lawyer will be taking this over and I believe this unethical bank manager who 1. tried to practice law 2. ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Anne J's profile image
Anne J 
2 years ago

Horrible customer service. I went with a judges order in hand to close my husbands account.My husband passed away only weeks ago and this is a very difficult time. The bank manager told me the judges order was not legal, basically and I needed to go to probate. The judges document was the dispensation order from the will being probated and was a direct order to dispense property to me.He refused to close the account. My lawyer will be taking this over and I believe this unethical bank manager who 1. tried to practice law 2. ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Andrew M's profile image
Andrew M 
2 years ago

I have been banking with PNC for the last 40yrs. personal and business accounts. They were a great bank up until the last 5yrs. Lack of customer service, not enough personal in the branch offices. I applyed for a fix rate loan in 2021 and at closing papers were draw up for a variable rate. I was told after three days when the balance was paid my rate would be locked in. A year later I learn the rate was never locked in even with emails and loan officer from the branch verifying all intention were to lock in at the rate which... read more

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 603 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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