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PNC Bank
- Finance
- Wauseon, OH
About this business
At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them.
Location details
1250 N Shoop Ave, Wauseon, OH, 43567, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Tried to pay an online invoice from a well-known electronics store. Business credit card was decline by the fraud department. Took four phone calls to different PNC numbers and I was still transferred multiple times per call. The 12th person I talked to finally knew what to do. Not the first time this has happened. Training? Competency? Knowledge? Apparently, all are victims of budget cuts. They really don't know just how bad they really are."PNC takes our customers concerns very seriously. We will be working privately with ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
After having account with PNC for over a year, I was told I would be able to trade my secure credit card in for a credit card when I went into the branch to do so I was told that I could not. I didnt want to continue to pay the monthly fee for the secured credit card so I decided to close the account. I was informed that I would receive a refund for the remaining balance on my credit card and 30 days which I thought was not fair. Considering that I gave them a security deposit to open up the card the same day they did not ha... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
They don’t let you change your PIN over the phone, online, or through the app. You have to be at a physical branch of the bank or at a PNC-compatible ATM. These ATMs aren’t common. I live 3 hours from the closest branch or PNC ATM, so I’m stuck with the randomly generated PIN they gave me. When I contacted customer support to seek assistance with this, they were actively rude to my wife (we were on speaker phone together), but I was even tempered and polite for the duration of the call. It became very emotional. The man on t... read more
Poor customer service toward their own customers when handling Zelle. If there is a dispute from a customer they will freeze your whole account without notice. Not just freeze the amount in question which is understandable, but the while account 20 times the amount in question. One dispute does not warrant to freeze whole account just to find out that the claim was a fraudulent. So the relasedd my account just to allow the person to make another claim on the same transaction within 15 days from the last. They were already pr... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
They are the worst bank ever! They don't back you up when your account has been hacked!! They find every excuse not to make it right ??. ******, at the executive office says she's working on it, but there hasn't been any progress with my account ??.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
1 star because zero wasnt an option. Continued to rip me off of time and money on a home loan. Double charged me on a mortgage payment and offered zero immediate solution. A very predatory lender, if you have the option do not do any banking with these scum bags.
Allows anyone to open an account in someone else name.... then all of sudden when it comes to closing it they have "security-related" concerns. Horrible.
My business account was suddenly closed by pnc without any prior indication of its closure or rationale as to why. All I was being told is that pnc reserves the right to close down any account without reason. This is a medical practice business account, 2 years after Covid annd struggling to stand on our feet. Also comes on the heels of 2 years of heaping praise on medical practitioners as hero’s (I knew it was all a scam) I believe this practice by the banks are illegal and hurts small businesses and the federal government ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Well I guess ** joining the 1 star review gang. I had the worst customer service ever yesterday inside the bank. I had forgotten my pin for ***** and was locked out. So I went in to change my pin. Big mistake! The woman that I had dealt with in the past had just finished with a customer, she greeted me, noticed who I was, and said oh wait- Ill get someone to help you. Out comes *********************.. I spent about 45 minutes with him going in circles- he had no idea what he was doing, never solve my problem but oddly enough... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter.
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 603 reviews.
When is PNC Bank open?
PNC Bank is open now. It will close at 6:00 p.m.
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