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PNC Bank

1.2

About this business

At PNC, we believe you can handle your finances better by taking small steps today, and we’re right here ready to help make it easier for you. No matter how simple or complex your everyday needs may be, our range of products, services, and digital solutions can help you better manage them. 

Location details

1250 N Shoop Ave, Wauseon, OH, 43567, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.2603 reviews
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Kathryn M's profile image
Kathryn M 
2 years ago

This should have been a 0. I have had ongoing Fraud issues for the last year. This bank has **** Updater. Means if you cancel your card for whatever reason, other entities pay a fee to have your new card automatically updated in their system if the box remains checked. It was never unchecked in my case even though they were all fraud cases. I had no idea about **** updater or the fact PNC doesnt automatically uncheck the box in cases of fraud or lost/stolen cards. Found out tonight from PNC *********** that scammers can pay ... read more

Jody S's profile image
Jody S 
2 years ago

Small businesses BEWARE. I have a label of 289 email messages relating to one loan, with various agents requesting the same information over and over. I had to resubmit all new loan documents because the bank could not locate my originals. The time it has taken me to work with this bank has put undue stress and work on our small team. I would recommend finding another bank with better services for small businesses. 

Gale C's profile image
Gale C 
2 years ago

I talk to ***** about a dispute, and he refuse to switch the call over to his supervisor, H e claimed it was taken care of , which it wasn't, It's still not corrected. He was very hesitate the way the he refuse to switch the call and said the dispute was taken care of.. **** needs to be looked at very closely. I feel that they are directing me in the wrong way with the wrong info.. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jeremy S.'s profile image
Jeremy S. 
2 years ago

Not a good first impression!!! Deposited a payroll check drawn from a PNC account on 3/15. For some reason its not available until 3/23 according to customer service. They want me to call some other department named "Deposit Loss Avoidance team" which does not make sense to me. They won't tell me WHY this check isn't being funded. It's a payroll check from a company that funds 500+ employees per month through direct deposit. I changed banks hoping PNC would better serve my needs, but apparently I was wrong. My previous bank ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Jeff R's profile image
Jeff R 
2 years ago

PNC has TERRIBLE account security. I have reported fraud on my credit card 4 times over the past 3 months and they keep cancelling my account and reissuing me a NEW card with NEW account number then in a few days NEW fraudulent charges show up on my NEW ccount from the same fraudulent person in an different state **** miles away from my residence. AVOID this lousy excuse for a banking instirution.One s**** up is to be expected but this is incomprehensible.I am filing a lawsuit. NEGATIVE 5 star rating (Only picked 1 star beca... read more

Ken H's profile image
Ken H 
2 years ago

The absolute worst bank with NO customer service or support from the top corporate position down. The only people that care are the people working in the branches. When you send a letter to the top corporate person, he sends it on down the ranks, and it seems he and they do not care if they lose a thirty-year client because of several things his corporate caused the problem for. I will be moving three business accounts, two family personal accounts and several business and personal credit cards from PNC in the near future as... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Richard S's profile image
Richard S 
2 years ago

Awful customer service. Bought a car and used them for loan. Paid it off and tried to get them email me title. Said they couldnt *** could not r fax. Had to send by mail. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Tessa S's profile image
Tessa S 
2 years ago

This is the worst PNC Bank I dealt with. I will not recommend nobody to PNC.PNC will send your account to the credit bureau if under ***** dollars and saying its 30 days late which is not ***************** don't care tell u to call credit bureau yourself to resolve this matter. PNC NEED TO FIX THEIR MISTAKE.. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Nebyu S's profile image
Nebyu S 
2 years ago

Never, ever, apply for Credit card with PNC. I have been a PNC customer for years. I bank with them as well as have several credit cards that I got through them recommended by their staff. I had credit cards with very high limits and were encouraged to utilize them. My overall credit score was in the mid 700s when I did a balance transfer from PNC credit card to my credit union, who were offering lower interest rates. Without me ever being late to any payment whatsoever and my credit score being good, PNC decided to cut the ... read more

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 603 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open tomorrow at 9:00 a.m. 

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