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PNC Bank
- Finance
- Wauseon, OH
About this business
Location details
1250 N Shoop Ave, Wauseon, OH, 43567, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Not professional at all. Does not follow correct protocol with people's money. Suppose to protect out money. Well they do not. They put a check from my account not approved by me in the regular mail for 1800. Could not provide me a check number nor a tracking number for the check sent. Who sends a check in the mail without tracking in that amt. Of money. More so, when asked what department unloaded my acct and authorized the check neither dept could give a response. They blamed each other. So now my check is floating in the ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not professional at all. Does not follow correct protocol with people's money. Suppose to protect out money. Well they do not. They put a check from my account not approved by me in the regular mail for 1800. Could not provide me a check number nor a tracking number for the check sent. Who sends a check in the mail without tracking in that amt. Of money. More so, when asked what department unloaded my acct and authorized the check neither dept could give a response. They blamed each other. So now my check is floating in the ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not professional at all. Does not follow correct protocol with people's money. Suppose to protect out money. Well they do not. They put a check from my account not approved by me in the regular mail for 1800. Could not provide me a check number nor a tracking number for the check sent. Who sends a check in the mail without tracking in that amt. Of money. More so, when asked what department unloaded my acct and authorized the check neither dept could give a response. They blamed each other. So now my check is floating in the ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not professional at all. Does not follow correct protocol with people's money. Suppose to protect out money. Well they do not. They put a check from my account not approved by me in the regular mail for 1800. Could not provide me a check number nor a tracking number for the check sent. Who sends a check in the mail without tracking in that amt. Of money. More so, when asked what department unloaded my acct and authorized the check neither dept could give a response. They blamed each other. So now my check is floating in the ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not professional at all. Does not follow correct protocol with people's money. Suppose to protect out money. Well they do not. They put a check from my account not approved by me in the regular mail for 1800. Could not provide me a check number nor a tracking number for the check sent. Who sends a check in the mail without tracking in that amt. Of money. More so, when asked what department unloaded my acct and authorized the check neither dept could give a response. They blamed each other. So now my check is floating in the ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not professional at all. Does not follow correct protocol with people's money. Suppose to protect out money. Well they do not. They put a check from my account not approved by me in the regular mail for 1800. Could not provide me a check number nor a tracking number for the check sent. Who sends a check in the mail without tracking in that amt. Of money. More so, when asked what department unloaded my acct and authorized the check neither dept could give a response. They blamed each other. So now my check is floating in the ... read more
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Not only was the bank manager and senior Banker extremely rude and unhelpful, but the customer service rep on the phone and the manager I spoke to via the phone were much worse. I have never encountered this in my entire life to this level. How an organization that big is this incompetent and provide such terrible customer service is beyond me. I canceled all my accounts.
Business response:
PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter
Frequently asked questions about PNC Bank
How is PNC Bank rated?
PNC Bank has a 1.2 star rating with 603 reviews.
When is PNC Bank open?
PNC Bank is closed now. It will open tomorrow at 9:00 a.m.
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