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PNC Bank

1.2

About this business

Location details

1620 Union Lake Rd, Commerce Charter Twp, MI, 48382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.2622 reviews
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Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Myrnalis N's profile image
Myrnalis N 
2 years ago

Applied online system didnt process my application and I didnt get notified. I called 3 days later to check on status and after speaking to 5 different people and repeating my name and ss number, close to 1/2 hour wait from rep to rep, they were able to tell me what was the matter. This was a waste of time. Online with PNC is NOT your best option. This customer is taking business elsewhere. 

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 622 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open at 9:00 a.m. 

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