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PNC Bank

1.2

About this business

Location details

1620 Union Lake Rd, Commerce Charter Twp, MI, 48382, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
1.2622 reviews
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Fupn c's profile image
Fupn c 
2 years ago

No notice of account closure!!!!! I deposited $500 in CASH at 1pm at my local branch. An hour later I checked my balance and my deposit was still not available. **************** number was unfriendly and unhelpful and instructed me to go back to my local branch. Upon returning and waiting over an hour to see the one and only banker, I was told that my account had a 3 day hold so no money can go in or out of my account. That was a lie!! They sure didnt mind taking $500 in cash and then freezing my account so I couldnt access ... read more

Fupn c's profile image
Fupn c 
2 years ago

No notice of account closure!!!!! I deposited $500 in CASH at 1pm at my local branch. An hour later I checked my balance and my deposit was still not available. **************** number was unfriendly and unhelpful and instructed me to go back to my local branch. Upon returning and waiting over an hour to see the one and only banker, I was told that my account had a 3 day hold so no money can go in or out of my account. That was a lie!! They sure didnt mind taking $500 in cash and then freezing my account so I couldnt access ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Fupn c's profile image
Fupn c 
2 years ago

No notice of account closure!!!!! I deposited $500 in CASH at 1pm at my local branch. An hour later I checked my balance and my deposit was still not available. **************** number was unfriendly and unhelpful and instructed me to go back to my local branch. Upon returning and waiting over an hour to see the one and only banker, I was told that my account had a 3 day hold so no money can go in or out of my account. That was a lie!! They sure didnt mind taking $500 in cash and then freezing my account so I couldnt access ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Fupn c's profile image
Fupn c 
2 years ago

No notice of account closure!!!!! I deposited $500 in CASH at 1pm at my local branch. An hour later I checked my balance and my deposit was still not available. **************** number was unfriendly and unhelpful and instructed me to go back to my local branch. Upon returning and waiting over an hour to see the one and only banker, I was told that my account had a 3 day hold so no money can go in or out of my account. That was a lie!! They sure didnt mind taking $500 in cash and then freezing my account so I couldnt access ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Fupn c's profile image
Fupn c 
2 years ago

No notice of account closure!!!!! I deposited $500 in CASH at 1pm at my local branch. An hour later I checked my balance and my deposit was still not available. **************** number was unfriendly and unhelpful and instructed me to go back to my local branch. Upon returning and waiting over an hour to see the one and only banker, I was told that my account had a 3 day hold so no money can go in or out of my account. That was a lie!! They sure didnt mind taking $500 in cash and then freezing my account so I couldnt access ... read more

Fupn c's profile image
Fupn c 
2 years ago

No notice of account closure!!!!! I deposited $500 in CASH at 1pm at my local branch. An hour later I checked my balance and my deposit was still not available. **************** number was unfriendly and unhelpful and instructed me to go back to my local branch. Upon returning and waiting over an hour to see the one and only banker, I was told that my account had a 3 day hold so no money can go in or out of my account. That was a lie!! They sure didnt mind taking $500 in cash and then freezing my account so I couldnt access ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter 

Fupn c's profile image
Fupn c 
2 years ago

No notice of account closure!!!!! I deposited $500 in CASH at 1pm at my local branch. An hour later I checked my balance and my deposit was still not available. **************** number was unfriendly and unhelpful and instructed me to go back to my local branch. Upon returning and waiting over an hour to see the one and only banker, I was told that my account had a 3 day hold so no money can go in or out of my account. That was a lie!! They sure didnt mind taking $500 in cash and then freezing my account so I couldnt access ... read more

Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Jeff C's profile image
Jeff C 
2 years ago

I hate to write a bad review - in this case they Earned the rating. PNC was a good bank for me until I had to deal with the fraud Protection unit. There is no protection from fraud at PNC. They provide a form of reactive response at best to a crime. I used the alerts on my account. I called at the time of a fraudulent transaction. Within an hour of the activity coming up pending, not yet posted. I was informed they could do nothing until it was posted. Then after a month they informed me they believed it was legitimate, and ... read more

Business response:

PNC takes our customers concerns very seriously. We will be working privately with our customer to resolve this matter. 

Frequently asked questions about PNC Bank

How is PNC Bank rated?

PNC Bank has a 1.2 star rating with 622 reviews. 

When is PNC Bank open?

PNC Bank is closed now. It will open at 9:00 a.m. 

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