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Plato's Closet

3.8

About this business

Plato's Closet buys and sells casual teen and young adult brand name clothes, shoes and accessories bought within the last 18 months. Our items for sale can be up to 70% off mall prices! We buy brand names like forever 21, hollister, miss me, aropostale and many more. No appointment necessary, just bring your items in freshly laundered in a bag or basket and we will go through them to decide what we can buy for our store. What we buy depends on brand name, style, condition, how well it will sell for us and our inventory leve... read more

Location details

3690 Airport Blvd, Mobile, AL, 36608, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.8575 reviews
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Ashley Nicole Evans's profile image
Ashley Nicole Evans 
8 years ago

Awful, awful service! Have never been treated so poorly! We were told someone would call us with a quote in a hour and 6 hours later they inform us they don't give quotes over the phone. Employees are not on the same page and the manager would care less. I would not recommend this place to anyone! 

Business response:

I am sorry you had a bad experience in our store today. We want everyone to have a good experience when they visit us. I would like to talk with you more to figure out what happened so we can prevent someone else from having a bad experience. Can you message me your contact information. 

Mary Ruth Johnson's profile image
Mary Ruth Johnson 
8 years ago

I used to love this place, but it's gone downhill. Told me it was gonna take 30 minutes to go through my clothes. An hour passed, so I went to see what was taking so long, and they had failed to tell me that my clothes had already been looked through. Would have been nice to know....lady was really rude about it too. You can tell that the workers really don't care about their customers. 

Business response:

I am sorry you had a bad experience at our store. We are concerned about your experience today. Can you message me your contact information so I can figure out what happened and make sure it never happens again. 

Kayyshawn Hunt's profile image
Kayyshawn Hunt 
8 years ago
Kimberly Clark's profile image
Kimberly Clark 
8 years ago

I didnt mean to even put a star i have only been 2 times! 

Mary Jemison's profile image
Mary Jemison 
8 years ago
Gyrenda Miller-Young's profile image
Gyrenda Miller-Young 
8 years ago

I've shopped and sold here in the past. Came in about a month ago and one of the workers told me I had great shoes (Jessica Simpsons, Steve Madden) but they were over stocked but to bring back. Today I inboxed and they said to bring them . I get there and the wait is 2 hours. I come back to all my shoes....heels aren't selling well was my reason. Really? 

Amber Rose's profile image
Amber Rose 
8 years ago
Hannah Caitlin Morris's profile image
Hannah Caitlin Morris 
9 years ago
Cherelle Scott's profile image
Cherelle Scott 
9 years ago

The employees had a horrible attitude. I waited for 20 minutes and they did not even come and let me know that my things had already been looked at. They were walking around the store playing and laughing.I browsed around the store, I saw the same skirt that I was trying to sell on the shelves and they wouldn't even take mines. Same color, style, and great condition! I brought in some brand new, brand name pants and they found every excuse in the world to give me. I will never go back. Their customer service is horrible. Peo... read more

Frequently asked questions about Plato's Closet

How is Plato's Closet rated?

Plato's Closet has a 3.8 star rating with 575 reviews. 

When is Plato's Closet open?

Plato's Closet is closed now. It will open at 9:00 a.m. 

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