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Plato's Closet

3.3

About this business

Location details

5000 Cutler Ave NE, Albuquerque, NM, 87110, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.3742 reviews
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Kash Pablo's profile image
Kash Pablo 
6 years ago

I usually take my clothes to Amarillo but I was headed back home and I needed fuel money. I tried my luck and took in some clothes of me and my roommates. (With brand names and with price tags still on them) Out of 18 items, they only selected 4!!! Unbelievable! NOT coming here Again 🙄 

Business response:

We’re sorry we weren’t able to accept the amount of items that you anticipated. Buying decisions and selections are based solely on each stores needs, using the following criteria: customer demand, style, age and condition of item, current in-store inventory, and past selling success. Having the tags still attached does not sway our buying decision either way. We do thank you for taking time to bring your items in!! 

Smith Morty's profile image
Smith Morty 
7 years ago

Read the reviews before going. Waste of time. Employees are rude. Talk about customers while I was there heard the making comments about my self and others 

Business response:

We are sorry to hear of your negative experience in our store today. We can assure you that our staff will be addressed accordingly. 

Paul Gallegos's profile image
Paul Gallegos 
7 years ago

This place is WORSE Then BUFFALO EXCHANGE! They had the nerve to tell me my clothes didnt meet their standards, but yet they had ripped clothes on hangers for sale! Really? Smh! 

Business response:

Hi Paul! Buying decisions and selections are based solely on each stores needs, using the following criteria: customer demand, style, age and condition of item, current in-store inventory, and past selling success. We do thank you for bringing your items in though! 

Sondra DuBose's profile image
Sondra DuBose 
7 years ago

Very, very friendly and helpful staff. Store was organized, clean, and eye catching. Would return over and over again. 

Business response:

Thank you for the review Sondra! 

Gareth Horn's profile image
Gareth Horn 
8 years ago

I love platos closet. Military discounts. Great clothes. I enjoy shopping with your company. I will return. 

Business response:

Thank you so much for the review Gareth!! 

Mariesa Thompson Zamora's profile image
Mariesa Thompson Zamora 
8 years ago

If I could give ZERO stars I would. I took in clothes that had never been worn or only once & they didn't buy a SINGLE item. Brands included BKE, Free People, Jessica Simpson, etc. Their excuse was, "it's worn or 'out of style'...". I wish they would be honest (I walk through your store while waiting) and say sorry we only buy SUPER worn shoes and cheap quality clothing. Left the store pissed � 

Business response:

Hi Mariesa, we're sorry to hear about your negative selling experience in our store today. Unfortunately many items have a good brand name, like the ones you listed, but we still aren't able to purchase them. We really like to see styles that are very current and possibly still selling or were recently sold at mall stores. Sometimes we do make mistakes and buy items that are more worn and those items usually end up being clearanced. Our purchasing decisions also depend on the past selling experience of any particular item an... read more

Sharon Marie Sullivan's profile image
Sharon Marie Sullivan 
8 years ago

First time here and will NOT be back. Took a bag of brand new clothes and one of the employees basically said they only look at items from people who come in wearing designer clothing (sorry, I just came from work and was still wearing my "uniform"). Did not appreciate being talked down like this by an employee. Will take my clothes elsewhere.... 

Business response:

Our buying decisions are based solely on current styles and trends, our inventory needs, and past selling experience of any particular item. Our buy process is never based on a customers appearance, nor do we only purchase designer items. Our sales flo…See More 

JD Fresch's profile image
JD Fresch 
8 years ago
Sarah Lynn Yannucci's profile image
Sarah Lynn Yannucci 
8 years ago

Business response:

Thank you for the love Sarah! 

Frequently asked questions about Plato's Closet

How is Plato's Closet rated?

Plato's Closet has a 3.3 star rating with 742 reviews. 

When is Plato's Closet open?

Plato's Closet is closed now. It will open on Monday at 9:00 a.m. 

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