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Planet Hyundai
- Used Car Dealers
- Golden, CO
About this business
Planet Hyundai has been serving Golden, Colorado and the Denver Metro Area since 2000. We are a small business, owned by Colorado-natives. We are Denver's first and only haggle-free Hyundai dealership. We are unique because we have no-haggle pricing and our sales team receives no commissions. On top of that, every purchase has a 5-day, 250-mile money-back guarantee. If you don't like the vehicle - return it for a full refund. Our motto is "fair, fast, negotiation-free," and we pledge to honor your time and intelligence. We w... read more
Location details
15601 W Colfax Ave, Golden, CO, 80401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
The staff at Planet Hyundai is always great, from check in to service to complimentary shuttle I am always happy with my experience. Thank you!
Business response:
Thanks, Jill! We know getting a vehicle serviced is not the coolest part of your week; we're glad we can make it pleasant, regardless.
This was the first time I actually enjoyed buying a car. I worked with Isaac. Isaac made my car shopping experience wonderful. He listened to what I wanted and made sure I was comfortable. I would defiantly be a returning customer.
Business response:
Wow, Tasha, thank you! Comments like yours are the reason the owners opted to transition to negotiation-free selling. Isaac is new to our team and he will be so thankful to read what you have shared.
I had to make two different appointments just to be seen. First appointment turned away because they didn’t have time for the day, even though I had an appointment. Told it should be all about 2 hours for the service to be done so I went ahead and made another appointment. I drop my vehicle off and after checking in after 3.5 hours told it would be another hour+. When complaining I get a shrugged shoulder! Worst service I’ve had when it comes to servicing a vehicle.
Business response:
Thank you for this feedback, Alejandra. First off - we clearly let you down, and I apologize. Currently, we are hiring additional technicians to keep up with Denver's growth rate. As a result, we are requiring appointments for even basic services. Not sure how the first appointment turned out that way. I sit in on lots of service scheduling and we try to ensure the vehicle can get worked on right at drop off. I cannot speak to the nature of your second visit, but we either over-promised on wait time, or something unexpected ... read more
Issac was an awesome sales associate to work with! He was very knowledgeable about multiple aspects on the car and protection plans. Very personable and fun to hang out with while going through the whole process. I truly appreciate that he took the time to go over every option possible with multiple cars that I was interested in. I’m very happy with the car I’ve purchased and will definitely recommend Issac and the Hyundai dealership.
Business response:
Thanks, Bridget! Isaac recently joined us and we're so thankful to have him. He is a unique guy who rocks at being comfortable and helpful. He will be so pleased to see what you've written. Please do recommend him to your friends! Isaac can get you referral cash
Michael Skoworn was amazing. He went out of his way to make sure I got the right car on the right budget. Didn’t push at all and listened to my needs. Best car purchase experience ever!
Business response:
Wow, James. thank you for sharing this. I manage our internet properties and have been away for a while for personal issues. Sorry for my late reply. Thank you for the kind words about our sales team, but thank you, more so, for the detailed criticism of our service team. Denver is one of the fastest growing cities in the US for two years running, and as a result, we are finding we need to grow our service team. We are currently hiring technicians to improve our work-load availability. I am not a Hyundai maintenance expert, ... read more
Great experience with these guys! Easy quick service, great customer service. Would definitely come back for any future car needs!
Business response:
thanks, Rici-Lee!
Everyone is so friendly and helpful! There was no pressure, and they explained everything beautifully. Jeremy was very knowledgeable and helped me save money in the end!
Business response:
Excellent! This is what we strive for. Thank you for doing business with us, Devon! Thanks for taking your time to share this experience online + for giving Jeremy kudos! We are thankful for our haggle-free process and we are so glad when we hear our customers feel the same.
I had a great experience at Planet Hyundai! Aaron helped me find the perfect vehicle for a great deal and the service was impeccable. I highly recommend coming here if you are in need of a new or pre-owned vehicle.
Frequently asked questions about Planet Hyundai
How is Planet Hyundai rated?
Planet Hyundai has a 4.6 star rating with 3,186 reviews.
When is Planet Hyundai open?
Planet Hyundai is open now. It will close at 8:00 p.m.
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