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Pipe Works Services Inc
- Plumbing
- Chatham, NJ
About this business
Pipe Works Services, Inc. is a customer focused plumbing, heating and air-conditioning company that was originally started in 2000. Located in Chatham, NJ, we employ highly trained people whose goal is to make our company the best service company in Morris, Union, Somerset and Essex counties. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ--a fact you'll notice imme... read more
Location details
33 River Rd, Chatham, NJ, 07928, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:30 p.m. | |
| Tue | 12:00 a.m. to 11:30 p.m. | |
| Wed | 12:30 a.m. to 11:30 p.m. | |
| Thu | 12:00 a.m. to 11:30 p.m. | |
| Fri | 12:00 a.m. to 11:30 p.m. | |
| Sat | 12:00 a.m. to 11:30 p.m. | |
| Sun | 12:00 a.m. to 11:30 p.m. |
The work done putting in my central air conditioning was excellent They were professional and when they were done everything was as if no one had even been here.
Business response:
Thank you for the awesome review and recommendation, Elizabeth! We are so pleased to hear that from Roberts initial visit and through his knowledge and explanations through to our installation team, Jose, Chris & Gio that we met your expectations and you had a great experience! We are here for anything else you need!
Updated review 6/6/2020 Mike from Pipe Works reached out on 6/2 and wanted to work things out with me. I appreciate the improvement in customer service, so I am updating my review to 3 stars.
Business response:
Thank you for the updated review, Xian. We apologize that you weren't fully satisfied this time around. Pipe Works Services prides itself on our customer service among other things. We hope you will be more satisfied next time around!
Pipe works charged me 50 dollars more than what was originally quoted for sewer line inspection. Also, it has now been a week and a half after the inspection and so far I have not received the report or video of the inspection from them. When ordering the inspection one week before the date, they said it would cost $275 and I would have the report and video within 24-48 hours. Then one day before the inspection they left a message saying the cost has gone up to $325. We heard the message the morning of the inspection and it ... read more
Business response:
Thank you for taking the time to leave us a review. Our Managers have tried to get in contact with you through phone calls and emails to try to rectify this misunderstanding and you have not gotten back to us. Please reach out to us, 973-635-3111 so we can resolve this.
Pipe works responded promptly, came to survey and gave a written quote the same day. Price was competitive and they performed the work the next day. I highly recommend.
Business response:
Thank you for the review, Ken! We are happy that we were great all around for you and took care of your needs promptly as well! We look forward to servicing you in the future!
Zach from PipeWorks came today to install a new kitchen faucet and do an annual clean/diagnostic of the basement boiler. In both cases, he discovered and patiently explained upgrades and replacements, which he performed expertly. He also answered all of my questions with care â including the dumb ones â and explained the charges clearly. Zach didnâ t try to upsell me anything unnecessary â he did what he needed to do and didnâ t do what he didnâ t need to do. Finally, heâ s a very nice and polite guy, which made the event co... read more
Curt came out first to do an assessment, and did an amazing job. Thorough, professional, and exact. Then, 4 days later Chris, Phil, Jose, and Jorge came to do the demo of our old boiler and water heater, and install of the new ones. We could not possibly be happier with the results! They did an incredible job, the new pipework from both systems are beautiful, and most importantly, the heat in the house is perfect and evenly distributed. If you want perfection, hire Pipe Works. They are the best.
I got a service recently to check the furnace. The technician looked at it, went on the stairs and turned on the emergency service. That is all. It took 5secs. But charged me $400. Never trust them.
Too expensive for work performed. One person 8 hrs. $4500.
Pipe Works is a team of real pros, from beginning to end. First, you have Tricia (sales) and John (system design specialist) helping me figure out the right system up front. Even offered financing if needed. Then Ryan (Install Manager) stops by the day before the install to checkout site and make sure he's got everything covered. Then Shakil and Odin (installers) show up at 9am prompt for a full AC replacement installation (Condenser, Coil, Furnace). Shakil and Odin were true professionals (thorough, experienced, personable ... read more
Frequently asked questions about Pipe Works Services Inc
How is Pipe Works Services Inc rated?
Pipe Works Services Inc has a 4.3 star rating with 74 reviews.
When is Pipe Works Services Inc open?
Pipe Works Services Inc is open now. It will close at 11:30 p.m.
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