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Pinebrook Apartments

4.0

About this business

Where every day is like being on vacation! Relax and enjoy the conveniences of living at Pinebrook Apartments. Let us handle the details while you enjoy a dip in our sparkling pool, tanning on our spacious tanning deck, or a couple of rounds of tennis on our community tennis courts. All these great amenities couple with our exceptional value and service that is second to none. With 24 hour emergency maintenance service, we are just a call away. Stop in, meet with one of our friendly staff and find out what makes us the best! 

Location details

7500 Powers Ave, Jacksonville, FL, 32217, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat10:00 a.m. to 4:00 p.m.
SunClosed
4.0133 reviews
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Realpage A.'s profile image
Realpage A. 
a year ago

Verified Renter Never responds to emails have to hound someone to get anything done .req pest control that I am paying for and this first time they have came in 6 weeks when I requested weeks in advance due to bug infestation at move in 

Business response:

Thank you for bringing this to our attention. We apologize for any inconvenience or frustration you may have experienced. We strive to provide prompt and efficient communication, and we are sorry if we have fallen short in this instance. We take pest control very seriously and will address your concerns. We appreciate your feedback as it helps us improve our services. 

Jessica O.'s profile image
Jessica O. 
2 years ago

Don’t move here! This place is pretty terrible. Management doesn’t answer emails or phone calls. They are very rarely in the office. They will receive packages on your behalf and then make no attempt to notify you that you have a package in the office. If you don’t pick them up within two weeks they return them without any notification. I have lived here for almost two years and have never had pest control in my apartment, yet I pay a monthly fee for it. They spray outside, running the bugs inside, which I am then left to de... read more

Business response:

Hi there. We value our residents and care about them deeply and are disappointed you feel this way. Please reach out to us directly when you can so we can take care of these claims properly. Thank you and we hope to speak with you soon. 

Carly G.'s profile image
Carly G. 
2 years ago

Nice Apartment! I love my apartment and plan to stay here for as long as possible! 

Business response:

We appreciate the positive feedback about your living experience! We're happy to hear that your living experience has exceeded your expectations. If there's anything you need in the future, please let us know. Thanks again! 

Hernan O.'s profile image
Hernan O. 
2 years ago

Mal mantenimiento lo peor Me parece una falta de respeto hacia el inquilino, mi a/ c se daño el jueves por la noche envié un correo y llame personalmente y hoy es sábado en la noche y mi apto está que es un sauna, aún no arreglan esto, sino fuera por el contrato me iría esta misma noche de aquí que falta de respeto. 

Business response:

Gracias por tomarse el tiempo para salir de nosotros una evaluación. Todas las cosas que mencionó son muy alarmantes para nosotros y queremos encontrar una solución lo más rápido posible. Le sugerimos que venga a la oficina o nos llame al (904) 737-5521 en su antes posible para hablar sobre lo que podemos hacer para resolver cualquier problema. Gracias de nuevo. - El equipo de Pinebrook Apartment Homes 

Nancy P.'s profile image
Nancy P. 
2 years ago

Muy Linda Propiedad Venia a visitar a mis amigos en Pinebrook varias veces Y ahora soy residente. El lugar tiene una nueva imagen, es tranquilo y muy buen trato en la oficina. 

Business response:

¡Guau! Nos complace saber que pasó de visitante a residente. ¡Muchas gracias por el informe positivo acerca de nuestro complejo, nos complace que esté aquí! 

Jerry L.'s profile image
Jerry L. 
2 years ago

Great Experience I've lived here for 6 months. So far it's been great! 

Business response:

Thank you for sharing your positive feedback about your living experience here at Pinebrook! If there's anything you need in the future, please don't hesitate to let us know. Take care! 

Jorge T.'s profile image
Jorge T. 
5 years ago

nice place to live The property is very well kept.Whenever there is any maintenance issue , they come out fast and fix it right the first time.All the staff here are easy to talk to , friendly and professional.The staff also host a resident appreciation once a month and serve great food. 

Jared H.'s profile image
Jared H. 
6 years ago

Pinebrook ?????? Well kept apartments. The leasing office takes pride in customer satisfaction. Thanks for making my first experience a great one! 

Chris A.'s profile image
Chris A. 
7 years ago

Can’t wait to move out of here This apartment complex is horrible. I’m a current resident and I want to move out as soon as possible. The staff is terrible, the maintenance team is terrible, the apartments are terrible. If you want to live in a bug infested apartment that falls apart and rely on a leasing office that brushes off your maintenance complaints, be my guest. You can move into my place! 

Frequently asked questions about Pinebrook Apartments

How is Pinebrook Apartments rated?

Pinebrook Apartments has a 4 star rating with 133 reviews. 

When is Pinebrook Apartments open?

Pinebrook Apartments is closed now. It will open tomorrow at 9:00 a.m. 

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