This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Physicians Automated Laboratory Inc
- Laboratory Testing
- Bakersfield, CA
About this business
Location details
8331 Brimhall Rd #901, Ste 901, Bakersfield, CA, 93312, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:00 p.m. | |
| Tue | 6:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 5:00 p.m. | |
| Thu | 6:00 a.m. to 5:00 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | 7:00 a.m. to Midnight | |
| Sun | Closed |
None of the girls know what they are doing. Manager Rachel talks over you when you have simple questions regarding authorizations. They wont tell you what needs to be authorized even though I don't require one. Won't give you any information over the phone even if you are the patient.. it's "policy". Now they blame my doctor... ridiculous! Fasted for 14 hours to be turned away. Please save yourself, wish I did.
RecommendedVery good attention and the personal so wonderful
PAL has the worst wait times and customer service around.
If i could rate this place no stars I would! We arrived at 520 they close at 530 they said they would take us all the way unyil 529. We get there and we waited 40 minutes and we were the only ones in the waiting room! Very dissatsifed!!
If I had a 0 star choice that would be it. FIRST TRY for my fasting blood count: at 6:30 AM with a empty waiting room, they couldn't get to me in an hour, so I had to leave for work (so did 3 others). SECOND TRY: 6:30 AM, different location. Waiting room packed with 1+ hour wait. Had to leave for work. THIRD TRY: different location; waiting room overflowing with an hour wait. Receptionist at first place was rude, condescending, and impersonal. Refused to even attempt to expedite anything...because she DIDN'T CARE! It was nev... read more
Who wants to wait 2 hours when you had to fast it's ridiculous, hire more lab techs or reduce the size of the waiting area also the reception desk looks like it was built for little kids who wants to bend down to sign paper work, worst place for getting blood drawn I've ever been!!!
So if Physicians Automated Lab ever tells you you won't have to pay for a draw due to their mistake, get it in writing!!!! I got a bill that I wasn't supposed to get, they claim they didn't charge for the "draw fee," but for the actual test..whatever, if you say I won't be charged, I shouldn't be charged for anything when it was your mistake PAL & I had to go back the day of my surgery & have to wait in the surgery center for my test before my surgery could be done, I also had a huge bruise on my arm from where she drew........ read more
Frequently asked questions about Physicians Automated Laboratory Inc
How is Physicians Automated Laboratory Inc rated?
Physicians Automated Laboratory Inc has a 3.9 star rating with 429 reviews.
When is Physicians Automated Laboratory Inc open?
Physicians Automated Laboratory Inc is closed now. It will open at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com