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926 Mountain Hwy, Bayswater, VIC, 3153, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service & support- information for their products. Also great range of products. Definitely recommend them!
Great products and great customer service. Spoke with Kaely last week who was a pleasure to deal with regarding a handheld shower head that my son broke (not a quality issue, simply a 6 year old being too rough) and she sorted it out and sent me a replacement that arrived days later. Service like that makes you happy to buy more and recommend the product to others.
Reached out to Phoenix to find out what sort of screws were needed to secure our shower tap - it fell off as the builder never put the screw in. Sharon responded quickly, and sent a package of new screws out via tracked postage at no charge. Best customer service I’ve had in a long time. Wish the builder had been this helpful. Thank you!
I bought a towel rail over 15 years ago from the phoenix range. It is lovely design and feels really solid. It still looks great. When my fittings became slightly worn. Pheonix offered to replace them with a similar option. Fantastic product and customer service (thanks so much Eline). Sandra
We needed a new aerator for one of our many Phoenix taps (the main one in the kitchen - after 8 years!), and their service was exceptional! Couldn't ask for better and problem solved!
Phoenix Tapware has a 4 star rating with 110 reviews.
Phoenix Tapware is closed now. It will open tomorrow at 8:00 a.m.
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