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Phoenix Tapware
- Home Services
- Bayswater, VIC
About this business
Founded on the principles of design, quality and customer service, Phoenix has been producing tapware, showers and bathroom accessories since 1989. Phoenix's Design Team's expertise in style, innovation and first-class engineering, have established their prominent position in the Australian bathroom industry.
Location details
926 Mountain Hwy, Bayswater, VIC, 3153, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent aftersales service, promptly sent replacement product, then after sending the wrong one by mistake, they are sending the correct one without fuss. A pleasure to deal with this company
Great service. I bought a mixer years ago and it have just leaked a little bit now. They gave me a new cartridge although I lost the invoice. Jess and other staff are friendly and very helpful, very quick in response. Strongly recommend.
Jess and her colleagues were absolutely wonderful in looking after us with a replacement shower hose which had split. No questions, just great service and understanding.
I researched high and low for tapware that suited my renovation. I had a few different requirements that didn’t fit standard tapware on the market and had trouble finding a brand that offered various options/lengths in the same finish. Phoenix had a huge selection and I could find everything I needed. The tapware is high quality and just looks better than others. And their colours are nice too. Will be using them again.
Purchased a home with Pheonix shower. Button to switch between rainshower and handheld is inoperable. Website says Lifetime Warranty, so lodged a claim. Spoke to Glen from After Sales Service. He stated that as I purchased the home with this installed, they refused a warranty claim as I'm not 'the original owner'. This is illegal, and incorrect Under Consumer Law the product is warrantied, not the purchaser. He argued that I didn't pay for it. I did when I purchased the home. He then stated that I didn't buy it new. But some... read more
Frequently asked questions about Phoenix Tapware
How is Phoenix Tapware rated?
Phoenix Tapware has a 3.7 star rating with 91 reviews.
When is Phoenix Tapware open?
Phoenix Tapware is closed now. It will open tomorrow at 8:00 a.m.
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