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Founded on the principles of design, quality and customer service, Phoenix has been producing tapware, showers and bathroom accessories since 1989. Phoenix's Design Team's expertise in style, innovation and first-class engineering, have established their prominent position in the Australian bathroom industry.
926 Mountain Hwy, Bayswater, VIC, 3153, Australia
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 4:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Excellent aftersales service, promptly sent replacement product, then after sending the wrong one by mistake, they are sending the correct one without fuss. A pleasure to deal with this company
Great service. I bought a mixer years ago and it have just leaked a little bit now. They gave me a new cartridge although I lost the invoice. Jess and other staff are friendly and very helpful, very quick in response. Strongly recommend.
Jess and her colleagues were absolutely wonderful in looking after us with a replacement shower hose which had split. No questions, just great service and understanding.
I researched high and low for tapware that suited my renovation. I had a few different requirements that didn’t fit standard tapware on the market and had trouble finding a brand that offered various options/lengths in the same finish. Phoenix had a huge selection and I could find everything I needed. The tapware is high quality and just looks better than others. And their colours are nice too. Will be using them again.
Purchased a home with Pheonix shower. Button to switch between rainshower and handheld is inoperable. Website says Lifetime Warranty, so lodged a claim. Spoke to Glen from After Sales Service. He stated that as I purchased the home with this installed, they refused a warranty claim as I'm not 'the original owner'. This is illegal, and incorrect Under Consumer Law the product is warrantied, not the purchaser. He argued that I didn't pay for it. I did when I purchased the home. He then stated that I didn't buy it new. But some... read more
Phoenix Tapware has a 3.7 star rating with 91 reviews.
Phoenix Tapware is closed now. It will open tomorrow at 8:00 a.m.
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