Claimed

phClean - Ames

4.8

Ames, IA

About this business

House Cleaning - phClean was started by a local Ames, ISU Alum. We have two locations. Ames and Ankeny. In business since 2006 - We Clean, We Communicate, We Care

Location details

114 Washington Ave, Ames, IA, 50010, United States

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Weekday	Schedule	Status
Mon	08:00 a.m. to 8:00 p.m.
Tue	08:00 a.m. to 8:00 p.m.
Wed	08:00 a.m. to 8:00 p.m.
Thu	09:00 a.m. to 5:30 p.m.
Fri	08:30 a.m. to 4:00 p.m.
Sat	11:30 a.m. to 8:00 p.m.
Sun	11:30 a.m. to 8:00 p.m.

4.8273 reviews

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Chris W

on BBB

a month ago

These people came to my apartment and instead of cleaning as in putting things away where thy go they just threw everything in the trash brand new bottles of ketchup toilet wipes they had 4 maids and couldn't finish the dishes and then charged me extra for that they took my bedding off my bed and put it in the dirty clothes pile along with with things that were clean they put totes of c*** in my sons toy cubby I stead of putting things away where they go. Absolutely would never ever recommend these people to anyone ever! I h... read more

Business response:

We have reviewed your statement and have looked into this. After the initial clean which you stated you were 90% happy with the clean and asked about missing items. We were able to help point out where those items were in your apartment. We considered the situation resolved, but afterward you made more and more complaints. We have many before and after pictures of the clean. This was an incredibly busy home. We did our best to work around the situation and to clean. We put over 16 hours into your apartment and we also added ... read more