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PetSmart

4.4

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Hixson PetSmart today! 

Location details

5591 Tennessee 153, Retail F, Chattanooga, TN, 37343, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.41,449 reviews
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Kat Zwitter's profile image
Kat Zwitter 
recommend  Recommended
4 years ago

All of the staff are always very friendly and help me find things I’m looking for! I highly recommend! 

Timothy Adam Harrison's profile image
Timothy Adam Harrison 
4 years ago

Awful grooming facility. I felt like no one knew what they was talking about when scheduling a groom for our dogs. 

Jennifer Glenn Moore's profile image
Jennifer Glenn Moore 
recommend  Recommended
4 years ago

I brought my golden in for a groom and I accidentally selected bath and brush on the app. I really wanted a haircut for him. They fit me in anyway and he looks great!! Perfect cut for summer!!❤️❤️ 

Tiffany Harvey's profile image
Tiffany Harvey 
4 years ago

Been coming here for over 10 years and had the worst experience today with a cashier and manager. Manager on duty promised me one thing but when I got to the store they said it was never promised. The cashier had attitude the entire transaction. This branch does not value their long term customers and I’ll be happy to never come back. 

Stacy Wolfe's profile image
Stacy Wolfe 
4 years ago

I went in 3/28/20. I was buying decorations and new pump and some fish, probably about $150 worth of things. One girl was working around the fish and helping another customer. She called for help because there was several waiting to get fish. Three employees came around, not anyone asked anybody if they needed help. I took my cart to the front and told the cashier when you are able to provide help I will buy some stuff. My son ended up walking out with a stuffed dog, when I realized it, I came back in and paid for the dog. c... read more

Stacy Wolfe's profile image
Stacy Wolfe 
4 years ago
Jacqueline Small's profile image
Jacqueline Small 
5 years ago

we had a family emergency and when i called Hannah doesnt listen to your concerns 

Jennifer Huff Spear's profile image
Jennifer Huff Spear 
5 years ago

Arrived for my Sunday afternoon grooming appointment and turned away because they would not accept my dogs current rabies tag as proof of vaccination. It’s the weekend, I can’t get the Animal Hospital to issue a written copy when they are closed. Was not informed to bring anything at time appointment was made. Also told I could have swapped out the tags with another dog. Thanks for going above and beyond to ruin our plans for the day and losing a repeat customer. Have had my dogs groomed there for several years. They definit... read more

Marcia Gorman Coleman's profile image
Marcia Gorman Coleman 
recommend  Recommended
5 years ago

The Banfield Hospital at PetSmart was so helpful, through, caring, and knowledgeable! They were so sweet and understanding when Dixie had 2 accidents in the floor. We WILL be going back for vet care! 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.4 star rating with 1,449 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open at 9:00 a.m. 

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