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PetSmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Augusta PetSmart today! 

Location details

225 Robert C Daniel Junior Parkway, Augusta, GA, 30909, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.22,409 reviews
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Sarah Williams's profile image
Sarah Williams 
7 years ago

Today we found out that my 16 yrs old pitbull has bone cancer. We called and ask if they had any beds on sale. But my mom talked to the manager Emily and she basically gave Elektra ( that's my pits name) an orthopedic bed. She and the cashier showed nothing but compassion for her and us in this time of hardship. Thank you petsmart for everything. We truly appreciate it. � 

Samantha Salgado's profile image
Samantha Salgado 
7 years ago

I want to give a shout out to the stylist Chris!! My Stinky looks amazing and he went above and beyond my expectations! Thank you! 

Miranda McFarland's profile image
Miranda McFarland 
7 years ago

I was very disappointed in the Santa photo event today. The event was supposed to begin at 12. After waiting in line, we left at 12:25 when Santa still hadn't shown up and nobody seemed to know where he was. I asked to speak with a manager and was told they didn't know where they were. We left, drove 10 minutes up the road to Petco and walked right in for photos. They asked for a donation for homeless pets, which I was glad to give. I guess you really do get what you pay for. 

Yvette Malpo's profile image
Yvette Malpo 
7 years ago

May i add i go here to buy dog food at least once a month. I have always been disrespected by the big barly man Manager. I cannot by the life of me remember his name. I found out today he got fired and no longer works their. However, the individual today that helped me was extremely helpful and professional. He answered my questions w/out cocking an attitude like the previous manager did. So i truly appreciate him (Josh). He was extremely helpful. After that Manager was fired i would recommend this store and give it a chance... read more

Shane Thompson's profile image
Shane Thompson 
7 years ago

I really dislike writing negative reviews, but Petsmart earned it. We purchased a tortoise from the Augusta location and we bought all of the materials that go in the habitat at the same time as the pet. It acted sluggish since we had it (thought that was normal) but we finally took it to the vet, and the vet said it was sick and had worms in less in than 20 days from the purchase. Petsmart said sorry. It's costing us hundreds of dollars to bring this pet back to health. They had no interest in speaking to the veterinarian, ... read more

Tiffany Folsom's profile image
Tiffany Folsom 
7 years ago
Tiffany Lynn Odum's profile image
Tiffany Lynn Odum 
7 years ago

Me and my mom took my chihuahua/ Dachshund here today to get her nails done , she is a handful but I've never had a problem with them being rough with her before . But today my mom was watching the lady who is suppose to be a "veteran " there and they know my dog has a bad back leg but yet they still grabbed her paw and twisted it not once but twice . And when my mom confronted her all she could say was OH . And I put in a complaint at the register. I WILL NEVER TAKE MY DOG BACK TO THAT AWFUL PLACE !!!! 

Peyton Greene McIntire's profile image
Peyton Greene McIntire 
7 years ago

We made a 3:00 Saturday appointment 2 weeks in advance and we get there and we're told that our appointment is at 5. After arguing that we had a 3:00 appt they basically tell us that we can leave our dog there but she might not be done until 8:00!! They pretty much said take it or leave it so we left!! 

Andrew Norkus's profile image
Andrew Norkus 
7 years ago

I am a fellow employee of petsmart. An i recommend this store to all pet lovers. 

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.2 star rating with 2,409 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open at 9:00 a.m. 

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