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PetSmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Cuyahoga Falls PetSmart today! 

Location details

355 Howe Avenue, Cuyahoga Falls, OH, 44221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.22,432 reviews
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Crystal Lynne Casterline's profile image
Crystal Lynne Casterline 
8 years ago

The grooming department should be shutdown. I called twice and never received a call back from the manager! 

Jeanne Szakmeister's profile image
Jeanne Szakmeister 
8 years ago

We took our dogs to get their pictures taken with the easter bunny ... my 7 month old is usually not skiddish about anything but thay big bunny scared him ... the employees took their time with him and I ended up in the picture because he was not interested in the bunny ... my other dog did very well ... in reading some of the other reviews ... yes they are understaffed but if you look everywhere, everyplace is ... people want jobs but don't want to work ... you can not always fault the location, trust me, hiring good employ... read more

Tracy Cross Poster's profile image
Tracy Cross Poster 
8 years ago

Once again you hire low-life groomers who have no compassion for animals. As it was witnessed this morning along with pictures that are now all over social media. Start taking responsibility, PetSmart! This is beyond ridiculous that our pets are treated this way. 

Janchai Pouliot's profile image
Janchai Pouliot 
8 years ago

Best place to get my babies pet 🐒🐒 And service perfect! Thank you for take your time with us😘 

Ross Eisenberg's profile image
Ross Eisenberg 
8 years ago

Was there Sunday at 11:30 there was a huge line and only one register open. I saw two employees just BSing down the main aisle and they looked at me with zero regard. My mom comes to this store more then me she is 74 and said the last time she was there nobody would help her with heavy litter and then the line was so long she just left. Lots of customers were upset. If it wasnt for wanting to use a gift card we would have left. PHOTO IN THE COMMENTS. 

Jennifer Miller's profile image
Jennifer Miller 
8 years ago
Detria Wilson's profile image
Detria Wilson 
8 years ago

Always helpful and willing to assist with whatever I need. 

Kara Bias's profile image
Kara Bias 
9 years ago
Jackie Larkins Wilson's profile image
Jackie Larkins Wilson 
9 years ago

the last two times Ive been here I have not been happy. This was my last visit to petsmart, even an employee suggested (after she said they don't carry the ferret stuff I was looking for) that I should go to the new pet store on portgage trail. She walked away, and there the stuff was on the shelf she was standing in front of. Also, they moved what I was looking for and took two employees who announced are just helping out from other stores to find the item. They were as lost as I was. Best part was that the cashier was very... read more

Frequently asked questions about PetSmart

How is PetSmart rated?

PetSmart has a 4.2 star rating with 2,432 reviews. 

When is PetSmart open?

PetSmart is closed now. It will open tomorrow at 9:00 a.m. 

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