Petsmart

Lana Kale 

on Facebook

3 years ago

I had left my mini schnauzer’s hair uncut for the winter but he needed a touch up, especially around the wee wee (too much overgrowth) and also had a few matted spots. So we ventured to see groomer Jodie at PerSmart in Gurney IL. My understanding was that Jodie was a very attentive and professional groomer who always gave a great advice about the dog’s wellbeing and was highly recommended by a friend. I’m sorry to say it wasn’t the case. No groomer with common sense would sh… See more 

Kt Seven 

on Facebook

5 years ago

Today, I had horrible customer service with one of the groomers. The groomer was extremely rude, unprofessional and physically rough with my dog who is non aggressive. I requested the groomer to be gentle with my dog and her response was “she’s fine.” I will not be returning. 

Ash Shea 

on Facebook

6 years ago

I think employees should have better training on how to care for the animals. The Red Clawed Crabs shouldn’t be in the same enclosure when going through adulthood due to aggression, and today I noticed that they ripped each other’s limbs off since I last saw them a couple of weeks back, and one of the 2 looked ill. They also require an even amount of dry land, because they are not fully aquatic. They did not have this, just a tank of water with those rocks at bottom to burrow… See more 

Ashlee Beeteerus 

on Facebook

6 years ago

I think employees should have better training on how to care for the animals. The Red Clawed Crabs shouldn’t be in the same enclosure when going through adulthood due to aggression, and today I noticed that they ripped each other’s limbs off since I last saw them a couple of weeks back, and one of the 2 looked ill. They also require an even amount of dry land, because they are not fully aquatic. They did not have this, just a tank of water with those rocks at bottom to burrow. Also, the beta fish are kinda just shoved on the... read more

Ashlee Sheaner 

on Facebook

6 years ago

I think employees should have better training on how to care for the animals. The Red Clawed Crabs shouldn’t be in the same enclosure when going through adulthood due to aggression, and today I noticed that they ripped each other’s limbs off since I last saw them a couple of weeks back, and one of the 2 looked ill. They also require an even amount of dry land, because they are not fully aquatic. They did not have this, just a tank of water with those rocks at bottom to burrow. Also, the beta fish are kinda just shoved on the... read more

Trevor Frick 

on Facebook

6 years ago

Terrible care of animals.