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Petsmart

4.2

About this business

PetSmart is the world's largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet's needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Lacey PetSmart today! 

Location details

719 Sleater Kinney Rd SE, Lacey, WA, 98503, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.22,051 reviews
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Kathy Russell's profile image
Kathy Russell 
7 years ago
Chi Pham's profile image
Chi Pham 
7 years ago

Our 15 1/2 year-old dog died yesterday. We wanted to return all the canned food we'd bought for him to get him to eat. Your associates made us feel horrible. Horrible. So now we are on our way to Lakewood. Perhaps Cory should have shown more sympathy to someone who'd just lost their beloved best friend. 

Angie Ellis's profile image
Angie Ellis 
7 years ago

I just left there because they wouldn't let me use coupons I found online for a bag of free dog food. So then I sign up for their petperks just to get the coupons sent straight to my email and they they told me I wouldn't even get the ones that already went out. This is ridiculous, horrible customer service. 

Maddy Moore's profile image
Maddy Moore 
8 years ago

Very abusive towards their animals. Incredibly disturbing 

Rainey Robertson's profile image
Rainey Robertson 
8 years ago

They were okay, dropped my pup off no problem. I asked for the the special furmanator bath (because my dog constantly sheds). Came back a few hours later and my pup was ready to go, they told me what she needs to work on (she hates her feet getting touched) and that I could probably alternate the furmanator bath with regular bath to make it a little better on the pocketbook. Pretty good but when I pet her I was getting loose hairs already. Could just be shed season, I'll have her brushed longer next time � 

Amy Corwin's profile image
Amy Corwin 
8 years ago

I took my dog to Petsmart for grooming today, 7/25. When I dropped him off he was perfectly fine. They called me a few hours later saying he "suddenly" started limping. They claimed to have taken him to the vet at Banefield to have him looked over. They told me their vet said it must be from an old injury, like a torn ACL. He doesn't have any old injuries! I would know if he had torn his ACL. Once I got him home he appeared to be in a lot of pain, favoring his back left leg. He ate ok, except he had to lay down to eat, which... read more

Elmo Black's profile image
Elmo Black 
9 years ago

They sell dangerous garbage that you should never give your pets. Don't trust petsmart they WILL kill your pets with there faulty products. 

Jason Reeves's profile image
Jason Reeves 
9 years ago
Carla Mancilla's profile image
Carla Mancilla 
10 years ago

Frequently asked questions about Petsmart

How is Petsmart rated?

Petsmart has a 4.2 star rating with 2,051 reviews. 

When is Petsmart open?

Petsmart is closed now. It will open tomorrow at 9:00 a.m. 

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