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Petco

4.4

About this business

Location details

5453 N Bend Rd, Monfort Heights, OH, 45247, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4761 reviews
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Marisela C. Contreras's profile image
Marisela C. Contreras 
4 years ago

I just saw this lady (Courtney) kick this dog! Not like a tap, but a serious kick!!! I went to Petco to inquire about her name and then to CoffeeBean to take her picture. She shouldn’t be allowed to work there if she can’t handle other peoples pets!!! I hope you can gather evidence from the surrounding cameras. This is unacceptable!!! 

Marisela C. Chávez's profile image
Marisela C. Chávez 
4 years ago

I just saw this lady (Courtney) kick this dog! Not like a tap, but a serious kick!!! I went to Petco to inquire about her name and then to CoffeeBean to take her picture. She shouldn’t be allowed to work there if she can’t handle other peoples pets!!!I hope you can gather evidence from the surrounding cameras. This is unacceptable!!! 

Lee Betcha's profile image
Lee Betcha 
4 years ago

I was literally chased around and yelled at by Bethany for not having a mask on. I put one on because she was screaming and making such a scene, then she ran up to the register and said I “was not allowed to check out because I wasn’t listening.” And that I “needed to leave.” I left and came back, this time wearing a mask so that I could get my dog his toy. 3 other people were complaining that they had been harassed by Bethany as well. What she did was illegal and she is not mentally fit to be working with the public. Shame ... read more

Benjamin Factor's profile image
Benjamin Factor 
4 years ago

I went in to have my dog's nails trimmed, this takes about 10 minutes to do. So in the past I have had no issues with being turned away due to lack of staffing, dog adoptions taking place, or being at capacity in the groomers but this was different. Today I went in and the woman behind the groomers counter advised me that I now need an appointment due to COVID, this is news to me. I pleaded with her, telling her the difficulties I have had getting down there in the first p… See more 

Benjamin Factor's profile image
Benjamin Factor 
4 years ago

I went in to have my dog's nails trimmed, this takes about 10 minutes to do. So in the past I have had no issues with being turned away due to lack of staffing, dog adoptions taking place, or being at capacity in the groomers but this was different. Today I went in and the woman behind the groomers counter advised me that I now need an appointment due to COVID, this is news to me. I pleaded with her, telling her the difficulties I have had getting down there in the first place, she says there is no way she can assist, her ne... read more

Caroline Lee Baker's profile image
Caroline Lee Baker 
recommend  Recommended
4 years ago

the friendly service from the entire team, especially Ronda and Carlos 

Meghan Kane's profile image
Meghan Kane 
recommend  Recommended
4 years ago

Took our 2 1/2 year old pup for her first grooming appointment!! Staff members were amazing and so positive with her! Will definitely be going back! Thank you Ellie for a wonderful first time experience😊 Plus she got a bone as reward! 

Tamara Campero Webb's profile image
Tamara Campero Webb 
recommend  Recommended
4 years ago

I love the workers always friendly and helpful  

Char Char's profile image
Char Char 
4 years ago

we walked around looking at tanks and accessories for over 30 minutes while waiting for someone in the fish section. 3 employees eventually walked up to the pile of boxes by the feeder fish tanks and made the comment "dont worry well deal with those later we dont need to right now". we asked for fish from those tanks and a big deal was made with them assuming I was stupid and had never had fish or my own tanks before...my dad owned his own store years ago here in Farmington, as well as myself having had 50+ gallon tanks over... read more

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.4 star rating with 761 reviews. 

When is Petco open?

Petco is closed now. It will open tomorrow at 9:00 a.m. 

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