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Petco

4.0

About this business

Petco Hagerstown is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics i... read more

Location details

17235 Cole Rd, Hagerstown, MD, 21740, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.01,271 reviews
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Larissa Saunders's profile image
Larissa Saunders 
7 years ago

I will never buy their “well & good” shampoo ever again! I usually buy my pup chi from pet smart and it is wonderful. We took him to petco for his birthday. Got some shampoo while I was there. A week after his bath, HE HAS DANDRUFF. I didn’t even know dog dandruff was a thing! We even used the oatmeal formula. Not to mention, he is a German shepherd husky, and yes he sheds a lot. But ALL OF HIS HAIR IS FALLING OUT. What in the hell are you selling off your shelves?!????!! My poor baby is gonna lose his whole double coat righ... read more

Jimmy Hiser-Hanback's profile image
Jimmy Hiser-Hanback 
7 years ago
David Cunningham's profile image
David Cunningham 
7 years ago

I just drove 20 minutes ONE way to have the grooming manager at your Hagerstown MD location tell me she's not certified to trim nails, and that their grooming salon closes at 4 now because they're understaffed. They offered me a 20% off a $10 nail trim(Whoopdeedoo) for my troubles. This is absolute bullshit. I will NEVER shop there again, and I will take my three dogs and my business elsewhere. I'll make sure all my friends and family follow suit. #PetcoWhereMyPetsWontGo 

Nikki Lower's profile image
Nikki Lower 
7 years ago

Poor quality fish keeping. If I could rate half a star I would. They sold fish with severe swim bladder and mislabled breeds of fish. 

Kat Cornell's profile image
Kat Cornell 
7 years ago
Pam Sines's profile image
Pam Sines 
8 years ago

Every time I go in this store there is an issue with my rewards. "They aren't loaded to your card" they say. I specifically wait on the computer for the confirmation to come up to read "LOADED". So ONE time someone took the time to help me and call into them to help me; so I thought...then I stopped receiving the emails to update me and alert me if my rewards earned. I missed out on 11, yes ELEVEN $5 reward coupons = a free bag of dog food for me! Then I decided to go online and do repeat delivery...UGH...that is even worse!... read more

Kourtney Kathleen's profile image
Kourtney Kathleen 
8 years ago

A lot of overpriced items... One example would be that you can get the flea medicine they have for half the price on Amazon. They don't seem very educated on animals either. The tank they recommended my boyfriend get for a ball python was horrible! It was sooo tiny and was taller rather than longer. I can't believe they would let someone leave with such a tinky tank.. It wasn't even as big as a ten gallon. 

Natalia Fluitt's profile image
Natalia Fluitt 
8 years ago
Lauren Martin's profile image
Lauren Martin 
8 years ago

I would like to thank the Petco in Hagerstown for being so helpful. I have shopped there since they opened and I just rescued a dog. When we walked in my new dog was greeted by two staff. They were very understand that she was timid. They talked with me and my boyfriend and babied out dog. It made her feel more comfortable in the store. They gave me some coupons and I felt very welcomed. I have ferrets and I'm usually in and out of that store but the other day was the best service I ever had. My new dog left so happy. I just... read more

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4 star rating with 1,271 reviews. 

When is Petco open?

Petco is closed now. It will open tomorrow at 9:00 a.m. 

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