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Petco

4.2

About this business

Petco Mason City is a great, convenient choice for your pet's overall grooming needs with personalized service and highly qualified stylists. We'll handle them with the love and attention they deserve from drop off to pickup. We offer full-service bathing and grooming and special upgrades to pamper your dog. You can also choose from our a la carte options and be sure to ask about specials when you book your appointment. Don't risk losing your dog or cat to a deadly disease. Bring your pet into the Vetco Vaccination Clinics i... read more

Location details

568 Indianhead Dr, Mason City, IA, 50401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2939 reviews
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Laurie Pooch's profile image
Laurie Pooch 
10 years ago

I will never be shopping in this store again! What heartless employee would not remain open in order to help save a dog and her puppies!? Shame on you! 

Courtney Durbala's profile image
Courtney Durbala 
10 years ago

How could you not stay 5 extra minutes so a woman with dying puppies at an animal shelter to buy some nutrition to help them? I thought you were in the animal business because you care for animals. 

Kim Ruehlow's profile image
Kim Ruehlow 
10 years ago

I am a board member with patriots for pets and would just like to say thank you to upper management for rectify a situation that could have been very detrimental to the lives of the mama dog and her puppies. 

Amanda Grover's profile image
Amanda Grover 
10 years ago

Very ashamed of the mason city petco! I will never shop there again!! you couldn't stay open an extra 5minutes so patriots could get what they needed for puppies and the mother! You sicken me!! Karma will come back to you one day 

Julie Perrott's profile image
Julie Perrott 
10 years ago

I am amazed at the disregard of life for these animals by a member of management of this so called pet store. Now I know why I never went in there! Obviously he or she wasn't trained on the effects of Social Media....It might have been a better MANAGEMENT decision to do the right thing and stay open the 5 extra minutes. 

Heather Hartema's profile image
Heather Hartema 
10 years ago
Debbie Andringa's profile image
Debbie Andringa 
10 years ago

Really, you are in the pet business an you refuse to stay open 5 minutes for an emergency need?? Sad..so sad...Well if is money you want, you won't get mine. As a matter of fact I don't think any PetCo will. You didn't want to stay open..fine..did anyone think to maybe take the product to them...no that would have taken more out of your time. I understand that you have families an things you want to do, I hope that you never need anything from anyone or place in an emergency. Shame on you. A 5 dog owner 

Brenda Ruehlow's profile image
Brenda Ruehlow 
10 years ago

Sad 

Sue Rohlfs's profile image
Sue Rohlfs 
10 years ago

I think that is is totally awful and wrong that the staff made the decision to close the store. The staff member should be fired immediately! Unfortunately, this does not look good for the entire store, but we should remember that it was an individual who made the decision, not Petco itself. Shame on you to the staff member that couldn't be bothered to save a mommy and her babies! 

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.2 star rating with 939 reviews. 

When is Petco open?

Petco is closed now. It will open tomorrow at 9:00 a.m. 

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