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Petco

4.1

About this business

Location details

568 Indianhead Dr, Mason City, IA, 50401, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,034 reviews
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Karel Thome's profile image
Karel Thome 
11 years ago

i would like to know the whole story. Why did eeryoone able to pick up supplies have to wait till store closing hours. 

Amber Engels's profile image
Amber Engels 
11 years ago

Very sad to see the quality of animal care that happens at petco now. Today we went in to find the parakeets without ANY food. They were so hungry fighting to get into the food dishes to get whatever scraps of food that were left. All huddled together because when their metabolism slows they get cold. They had no millet and hardly any water. When we went to the fish tanks it was just as bad. Algae covered the tanks with very little selection of fish. And my favorite part of the visit was looking at the rats to find them comp... read more

Joe Niederkofler's profile image
Joe Niederkofler 
11 years ago
Bill Tedder's profile image
Bill Tedder 
12 years ago

The general manager and higher ups care about profits only. Making the phrases where the healthy pets go and pets always come first incorrect, untrue, and unethical. 

Katherine M Benzing's profile image
Katherine M Benzing 
12 years ago

I can't imagine why you would employ people who don't care about dying puppies. I don't care if you apologized, I will not be returning to petco. 

Lisa Peterson-Peckham's profile image
Lisa Peterson-Peckham 
12 years ago

Shame on this store! How can you ignore a request to stay open 5 mins to save dying puppies. I could see if they were asking you guys to care for them but they only wanted supplies. 

Jeanette Wenzel's profile image
Jeanette Wenzel 
12 years ago

Not waiting five extra minutes to save dying puppies is the lowest of the low. I will not be shopping at Petco anymore 

Emma Hendrikson's profile image
Emma Hendrikson 
12 years ago

Extremely disgusted by your store's lack of care for animals and their well being. That five minutes of waiting could have saved a dogs life, I hope the appropriate actions are taken for your negligence. 

Tony Maskarina's profile image
Tony Maskarina 
12 years ago

Read an article about how they wouldn't stay open 5 minutes later so a family could grab food to feed their dying puppies. Terrible. Never going back 

Frequently asked questions about Petco

How is Petco rated?

Petco has a 4.1 star rating with 1,034 reviews. 

When is Petco open?

Petco is open now. It will close at 6:00 p.m. 

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