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Pep Boys Auto Service & Tire
- Auto Repair
- Tuscaloosa, AL
About this business
Pep Boys service location offering auto repair, maintenance and brakes services. With everything your car, truck or SUV needs from oil changes to new tires and suspension. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. For appointment scheduling, go to pepboys.com
Location details
535 Skyland Blvd, Tuscaloosa, AL, 35405, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I dont think they are professional or honest. I'm big on customer service. The guy up front didnt acknowledge me when I came in he looked down until I actually cleared my throat. I got my car from american car center and they have an account with pep boys so I can get my oil changed free for three years. I didn't receive a paper showing what they checked or anything. In addition, I decided to check my oil stick its still dark looking. I believe they just put a sticker in the window. I need to find another place I'll just foo... read more
Dishonest people! A little over a year ago, our family of 7 were on our way on vacation and had a bad tire. Ended up needing new brake pads and rotors as well, so we were sent to Pep Boys in Tuscaloosa as it was on our way and the place we got our tires from didn’t have our pads in stock. We were charged $600 for all new brake pads and 2 new rotors on the front. Fast forward 15 months and my van sounds like a school bus when it stops. My husband checked my brake pads and the back ones had NEVER BEEN CHANGED!! I guess we shou... read more
I wish I could leave less than 1 star. The don't deserve it. Had an alignment done and they failed to tighten up my tie rod on the passenger side. Now I AGAIN need 2 new front tires and they say they can't do anything about it because of the length of time since the service. WHO THE F$&K CRAWLS UNDER THEIR CAR AND CHECKS BEHIND SO CALLED EXPERT WORK???? I'll never give these bastards another DIME!!! My family could have been killed because of their shoddy work and now they won't honor it........FUCK THEM!!!!
Very dishonest!! Please DO NOT go here!!! Took my car to make sure everything was okay before we hit the road for NM, they said we needed to replace our wheel bearings and they were charging us 400$... once we got to NM it started acting up again took it in and mechanic showed us nothing was replaced they just tightened bolts... Wow thanks alot Pep Boys! So sad that yall screw people over like this.
Evidently they try and take advantage of any woman that goes in there. Roadside assistance program had car towed there and they didn't know how to repair the car so they just took out the alarm system. Probably good for oil changes but wouldn't recommend them for anything else. $187 for a lesson learned
Dishonest service. Was told new tires were needed. Current Tires are top of the line Michelin less than a year and a half old. My mother 60+ year old was driving vehicle. It appears they though they could fool her into a new set of tires. Told her tires were ready to blow out. This place has lost several customer due to this crookedness.
Great service came in and was taken well care of. The staff was great in helping me with my vehicle. Very cortous people.
Fast, good prices, great customer service! Courtney put my wipers on quickly while Tim evaluated my tire situation. I couldn't get tires today but I will be back. Also has clean bathrooms which is something women like me appreciate!
Frequently asked questions about Pep Boys Auto Service & Tire
How is Pep Boys Auto Service & Tire rated?
Pep Boys Auto Service & Tire has a 3.8 star rating with 335 reviews.
When is Pep Boys Auto Service & Tire open?
Pep Boys Auto Service & Tire is open now. It will close at 7:00 p.m.
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