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Pep Boys Auto Parts & Service

4.2

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

7227 E 22nd St, Tucson, AZ, 85710, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.2694 reviews
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Richard Gonterman's profile image
Richard Gonterman 
recommend  Recommended
4 years ago

Good service , very fast , good people 

Frank Bell's profile image
Frank Bell 
4 years ago

A little over a month ago, while leaving Tucson Arizona, by car stalled out on the freeway. I called for a tow truck and they towed the vehicle to Pepboys on 22nd St. At that time the contact was good. I had contacted the service manager and told him that I was having my car towed in. No problem, they would look at it and see what was wrong and call me back, which they did. It was the timing belt and it had to be replaced. They replaced it in a few days. I picked up my car an… See more 

Frank Bell's profile image
Frank Bell 
4 years ago
Frank Bell's profile image
Frank Bell 
4 years ago

A little over a month ago, while leaving Tucson Arizona, by car stalled out on the freeway. I called for a tow truck and they towed the vehicle to Pepboys on 22nd St. At that time the contact was good. I had contacted the service manager and told him that I was having my car towed in. No problem, they would look at it and see what was wrong and call me back, which they did. It was the timing belt and it had to be replaced. They replaced it in a few days. I picked up my car and drove it home. The next day driving back home af... read more

Autumn Haney's profile image
Autumn Haney 
6 years ago

I got my brakes done including my master cylinder and was a under the 2 year warranty. within that 2 year period I went to get my brakes replaced 5 times before I said I had enough. I put over 2k worth of money into labor and replacements. GUESS WHO IS DUE FOR A NEW MASTER CYCLINER? AGAIN. IN A YEAR. Oh let us also discuss the 5 times I have had my brakes replaced, guess who has to get her back brakes replaced. AGAIN. in 3 months? oh that's right, me. The parts that are p… See more 

Autumn Haney's profile image
Autumn Haney 
6 years ago

I got my brakes done including my master cylinder and was a under the 2 year warranty. within that 2 year period I went to get my brakes replaced 5 times before I said I had enough. I put over 2k worth of money into labor and replacements. GUESS WHO IS DUE FOR A NEW MASTER CYCLINER? AGAIN. IN A YEAR. Oh let us also discuss the 5 times I have had my brakes replaced, guess who has to get her back brakes replaced. AGAIN. in 3 months? oh that's right, me. The parts that are provided and placed into your vehicle are cheap and wor... read more

Business response:

Hi, Autumn. We regret to hear about your experience at one of our stores. Service done right the first time is the Pep Boys standard. We’re sorry that your experience didn’t live up to that. Please email us at pepsocial@pepboys.com so we can have customer service follow up with you. 

ShawnLee Henson's profile image
ShawnLee Henson 
7 years ago

A sloth works here!!! Horrible!!! Over one hour to mount and balance 4 tires. � 

Jack Karen Bowden's profile image
Jack Karen Bowden 
8 years ago

Went in on the 11 Jan for tires. Waited 15 minutes at the service counter without being helped so I left and bought my tires at Discount Tire. 

Kristi Lee's profile image
Kristi Lee 
8 years ago

Quick and fair price. Made an appt, was seen the next morning 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4.2 star rating with 694 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open at 9:00 a.m. 

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