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Pep Boys Auto Parts & Service
- Auto Parts & Supplies
- Ontario, CA
About this business
Location details
2415 S Vineyard Ave, Ontario, CA, 91761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 8:00 p.m. | |
| Wed | 7:30 a.m. to 8:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I purchased an adjustable hitch that did not work for my desired application. I lost the receipt and referred to their terms and conditions regarding returns with no receipt. It stated that I can return the item and receive the lowest price it has sold for in the last 30 days as long as I have my I. D. I attempted to do this and was refused a return. The manager ADRIAN ROSALES of store #732 stated that he is not in the business of letting customers "borrow" products. He was rude and unprofessional from the very beginning. I ... read more
Worst "service" in the industry!! What's the point of an appointment system if you're not competent enough to follow through with the time.
I would give this pepboys a ZERO if I could. After confirming they had the rite part over the phone I came in to get it & have them put it on. From the second I walked in I got attitude from Richard behind the tire service center. He told me that I never called them about this even when I showed him that I did call his store not even 10 minutes earlier. Then he told me to go some other F ing place, when I asked for his name he said can't you read and he got in my face as if to threaten me. I will never shop at this place aga... read more
Frequently asked questions about Pep Boys Auto Parts & Service
How is Pep Boys Auto Parts & Service rated?
Pep Boys Auto Parts & Service has a 4.4 star rating with 1,326 reviews.
When is Pep Boys Auto Parts & Service open?
Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.
Browse nearby in Ontario, CA
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