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Pep Boys Auto Parts & Service

3.8

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

3534 Northgate Blvd, Sacramento, CA, 95834, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.8973 reviews
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Janell Woodbury's profile image
Janell Woodbury 
7 years ago

Don't waste your time! Made an appointment online. Went all the way there. The guy said, oh I'm sorry, we can't take your appointment. Why didn't someone call me?? Why did I drive all the way here? Why can I make an appointment if you're going to cancel it when I get there? So unprofessional. I won't be coming back ever again. 

Lian Bello Paligro's profile image
Lian Bello Paligro 
7 years ago

Terrible pep boys store! Not gonna come back here again!� 

Julian Felix's profile image
Julian Felix 
7 years ago

Place is trash fuck this place! Took them 2 hours to put on wipers and then they chipped my windshield and never admitted to it. The BAR is gonna take care of you're ass 

Cynthia Craft Hampton's profile image
Cynthia Craft Hampton 
7 years ago

Was there on Saturday for an oil change..they also checked my tires said that front wheels where a 1/4 below what was considered safe and I should replace..no problem..but the oil change was over 2.5 with wait time. Scheduled an appointment for 2pm on Tuesday. Arrive to appointment 10 minutes early only for them not even pull the car in until 4:14..over 2 hours pass my appointment time!!!! 

L Scott Wells's profile image
L Scott Wells 
7 years ago

Took our car in for an oil change at Noon, then ran a few errands. We called them at 5:00 to find out the status, and were told it was close. Having still heard nothing by 7:15 (They close at eight), we decided to go down and wait. They were just pulling it in to the bay when we arrived, and it was after 8:00 when we left. Add to that -- Every radio station pre-set was switched to Christian. I guess NPR was too racy for them. 

Crystal Bounds's profile image
Crystal Bounds 
7 years ago

Had to re schedule a Friday appt since they were short staffed. Came in for my 4pm appt on monday. They weren't busy but it took them an hour and a half to do a basic oil change. No one that works there has any sense of urgency at all. They all look at you with blank stares on their face. The worst part is when I was rung up i had given them a coupon which they mis placed somehow and made me sit there another 10 minutes while they looked for it and tried to figure it out. No apology was ever given they even tried to sign me ... read more

Vina Guzman's profile image
Vina Guzman 
7 years ago
Gerardo Poncho Peña's profile image
Gerardo Poncho Peña 
8 years ago
Kyra Brown's profile image
Kyra Brown 
8 years ago

Four hours for a battery on a Wednesday at noon? WTF people? 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.8 star rating with 973 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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