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Pep Boys Auto Parts & Service

4.1

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

232 Highland Ave, Salem, MA, 01970, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.1848 reviews
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Lindsay Consoli's profile image
Lindsay Consoli 
9 years ago

Absolutely useless. Second time this week I went without a car, to not find the problem. And now you want to charge me for a diagnosis I asked you not to do. You already did, found nothing and auto zone does the same one for free! Never again! 

Donna Mason's profile image
Donna Mason 
9 years ago

Had the nicest experience yesterday. I was having my car detailed next door at the car wash, and wanted (needed) new mats and wipers. As I was headed past the register, probably looking lost, a gentleman named "The G Man", (because his real name is hard to pronounce he later told me). He asked if he could help me, and I was happy to receive it. He was very kind escorting me to the car mats, and then got me the exact wipers I needed. That wasn't all. I paid with my debit card, and left it on the counter. By us chatting as he ... read more

Steve Donovan's profile image
Steve Donovan 
10 years ago
El Stout's profile image
El Stout 
10 years ago
Ricardo Melendez's profile image
Ricardo Melendez 
10 years ago
Cathy Huban's profile image
Cathy Huban 
10 years ago

I went to the store to schedule an appointment for an oil change and tire rotation. I was told that all an appointment did for you is to put you in the front of the "waiting list". So you are at the mercy of the work that is being done. I was told it some cases it could take an hour. As far as I am concerned that is NOT what an appointment is. Also if you make the "appointment" there is no disclaimer that tells you any of this! 

Chris Powers's profile image
Chris Powers 
11 years ago
Heidi Rocheleau McKeever's profile image
Heidi Rocheleau McKeever 
11 years ago
John Zewinski's profile image
John Zewinski 
11 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 4.1 star rating with 848 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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