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Pep Boys Auto Parts & Service

3.5

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

6100 Carlisle Pike, New Kingstown, PA, 17050, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.5965 reviews
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Melanie Hill's profile image
Melanie Hill 
7 years ago
Angela Corkle-Latsha's profile image
Angela Corkle-Latsha 
7 years ago

Speed Shop Grand Opening was a huge success! Bigger and Better things are gonna be happening at Pep Boys! Trust the Boys to get you there! 

Brian Ginter's profile image
Brian Ginter 
7 years ago

The car show was a great time and was glad to be a part of it 

Lon Seaman's profile image
Lon Seaman 
7 years ago
Jamie Felty's profile image
Jamie Felty 
7 years ago

The man I dealt with on the phone was pleasant, not sure what happened when my sister & I walked in the store with my baby in my arms.... but I have literally never been treated so rudely and my entire life! He was Furious that I requested a part that was not in a disgustingly dirty, opened box.... with a hole in it, and the contents that were supposed to be sealed in a bag were ripped open. It had been returned obviously, and it since has to do with the steering of my vehicle, in which I transport my 4 children in, I reques... read more

Daniel Hawkins's profile image
Daniel Hawkins 
7 years ago

As evident of their 2.7/5 score, please don't make the same mistake as me and do some research on local places. This place didn't install my timing belt properly, causing the belt to slowly shred and tear shortly after. A "brand" new belt. This caused my engine to seize up and basically ruin my car. As if this isn't bad enough the manager Ed has talked disrespectful to my wife who is doing most of the communicating because of my work schedule, refuses to look at the car or speak with my mechanic. Onwards to corporate and sma... read more

Tina Haag's profile image
Tina Haag 
8 years ago

Second year in a row these guys failed my state inspection. Last year, there was nothing wrong with my Jeep. This year, it was for a twisted brake line. My front brakes were replaced in 2015. So, why was this not caught before now? Then, they wanted to remove and replace the brake line and bleed the lines for $200. There was nothing wrong with the brake line that was there other than it being twisted. I left, took the car to my brother, and he had it fixed in 5 minutes without having to remove the line. These techs must work... read more

Eric Kootte's profile image
Eric Kootte 
8 years ago

Thank you VERY much to the folks at the Mechanicsburg Pep Boys! They helped me out today when my vehicle was towed there after getting a flat tire. My spare was flat as well and they re-inflated it at no charge and let me get back on the road quickly. THANK YOU!! 

Evey Bender's profile image
Evey Bender 
8 years ago

needs more polite customer service...fast service.. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.5 star rating with 965 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is closed now. It will open tomorrow at 7:30 a.m. 

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