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Pep Boys Auto Parts & Service

3.9

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

3033 Erie Blvd E, Syracuse, NY, 13224, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 8:00 p.m.
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.9620 reviews
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Josty Stephy Morales Pedraza's profile image
Josty Stephy Morales Pedraza 
8 years ago

Went to put 4 new tires and an alignment, waited about 2 hours but it was worth it.. very pleased with service and they treat me right... def will recommend it... 

Donna Rich Baker's profile image
Donna Rich Baker 
8 years ago

This was the worst service ever on a vehicle. Dropped it off at 9am On Time and called at 3:05pm to be told the truck was up on lift but couldn't get approval from dealer to fix yet. They were bickering over price. Rich understood and said we could just leave it over night. The guys exact words were, "um that's A negative. The fleet company isnt open tomorrow but I'll have your truck put back together in a half hour." its now 3:55pm and the truck is still up on the lift as we sit here and watch the service guys not attempt t... read more

Dave Spiro's profile image
Dave Spiro 
8 years ago

I've heard bad things over the years about Pep Boys from others, but honestly, I've had nothing but good service from this particular one every time I've brought my car in. I'm very attune to when I think I'm getting ripped off, and I've never, ever had that feeling here. Very friendly staff, knowledgeable, and accommodating. I have a 14 year-old Saturn that I need to keep running for a few more years, and they have kept it in excellent shape for me. This particular time, I had something go that, was just typical of a car of... read more

Alex Colin's profile image
Alex Colin 
9 years ago
Marc R Baum's profile image
Marc R Baum 
9 years ago

They have the best service department there. the staff is always friendly, super knowledgeable, and I appreciate all they do for all of our vehicles. Check them out! 

Bobby King's profile image
Bobby King 
9 years ago
Patricia Colvin's profile image
Patricia Colvin 
10 years ago

I took my vehicle in telling them that I needed an alternator as my friend used his machine to test my car. My battery light had come on so, naturally, I was concerned. As it was late on a Friday on a holiday weekend, I knew they weren't going to be able to look at it that night. I got a call at 8:30 Saturday morning telling me that the battery & alternator were fine, that it was the power steering pump??? They wouldn't have the part until 4:30! At 3:30, I got called, apologizing profusely, that, indeed it WAS the alternator... read more

JessicaandShane DeShane's profile image
JessicaandShane DeShane 
10 years ago

first they put one of my tires on backwards so they had to fix that. yesterday went there and spent $217 on 2 tires and in 3 hours the new tire was sitting on the ground. got there this morning and of course it was there fault because they put the tire on wrong again. and i put 2 kids in the car with it like that! 

Dorothy Bell's profile image
Dorothy Bell 
11 years ago

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.9 star rating with 620 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 8:00 p.m.  

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