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Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

61-01 Metropolitan Ave, New York, NY, 11385, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.62,007 reviews
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Zenaida Marrero's profile image
Zenaida Marrero 
7 years ago
Natasha Natasha's profile image
Natasha Natasha 
8 years ago
Marcin Zych's profile image
Marcin Zych 
8 years ago
Justiniano Novoa's profile image
Justiniano Novoa 
9 years ago

Pesimo trabajo en la parte mecanica. Trabajan como quieren y son inrresponsables ojuala y me contacte el dueño para llevarlo y demostrarle con los ladrones que son sus empleados y aclaro que no es en precio si no en la parte mecanica. Lousy job in the mechanical part. They work as they wish and are inrresponsables ojuala and I contact the owner to take it and show the thieves who are employees and clarify that is not on price if not in the mechanical part 

Domingo Santiago's profile image
Domingo Santiago 
9 years ago
Claire Miranda-Tester's profile image
Claire Miranda-Tester 
9 years ago

3.5 hours for a battery change? It took Pepboys in Verona, NJ 2 hours to say that we needed a new battery when we told them that the minute we walked in. After 3.5 hours, we're still waiting for them to finish. Never going back here again. 

Terrence J. Skinner Jr's profile image
Terrence J. Skinner Jr 
9 years ago

Will never go there again customer service is horrible 

Michael 'Abdul Shakur' Rossi's profile image
Michael 'Abdul Shakur' Rossi 
9 years ago
Kevin A. Miller's profile image
Kevin A. Miller 
10 years ago

AVOID THIS STORE LIKE THE PLAGUE!!!! I just wasted an hour sitting there so people could look at me and DO NOTHING to my car. I made an appointment for 12 PM today (that's noon to you and I). I got there 20 minutes before the appointment time, only to be told they would not even LOOK at the car for an hour yet. When I asked why I made an appointment, the lovely response from Maurice was, "We don't control the internet". So...there WAS no reason to make an appointment. Upset, i sat there waiting for them to diagnose the car, ... read more

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 2,007 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

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