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Pep Boys Auto Parts & Service

3.6

About this business

Pep Boys retail and service location offering a wide range of parts, tires and accessories. From parts, tools and garage equipment to electronics and appearance products, it's all available instore or online. Auto repair services are available 7 days, 6 nights a week a week with ASE certified technicians. Tow-to-Pep service available. Go to pepboys.com for appointment scheduling and to shop online. 

Location details

205 Spencer St, Manchester, CT, 06040, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
3.6967 reviews
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Ssgconde Jesus's profile image
Ssgconde Jesus 
5 years ago
Terry Furlotte's profile image
Terry Furlotte 
recommend  Recommended
5 years ago

alternator, battery and good to go 

Kimberly West's profile image
Kimberly West 
5 years ago

I work in customer service and I can tell you that minimizing the wait time is a priority. That being said, what is the sense in making an appointment if it takes an hour and a half after the fact to be seen, let alone serviced? Working in the industry I can tell you it takes an hour at MOST to install 4 tires and align the vehicle. My appointment was at 5pm and I'm still waiting. It is 7:30pm. Do not bother making an appointment, it saves you no time. 

Matt Proulx's profile image
Matt Proulx 
6 years ago

I spent three and a half hours today getting 4 tires put on my truck, with my eight year old daughter with me. I thought it wouldn’t be bad seeing as I made an appointment. They said they did an alignment but I got no paperwork for it and was told they could re do it so I was sure but again the 8 year old. I had asked for two of my tires to be save because they were new, I checked the bed of the truck and they weren’t there. I’m very disappointed and will never be going back. I’d rather pay a bit more at a local shop than gi... read more

Susan Thrall Heacox's profile image
Susan Thrall Heacox 
6 years ago

Made appt first in the morning, told me would not be first. 2 hour wait, been over 2 hours now no tires on car 

Lancy Lee Rodriguez's profile image
Lancy Lee Rodriguez 
6 years ago

Bought 4 brand new tire car is worse now 3 time back in there still can’t get it straight 

Katie Gdg Flagg's profile image
Katie Gdg Flagg 
6 years ago

I was at this location yesterday to get tires and an alignment. My appointment was for 10 am I showed up at 9:55am. My car didn't get put in the shop until 11:30. After they looked at my tires the person at the counter stated that I needed 4 new tires. I went back to the mechanic who told me that I only needed three new tires. I bought the three tires and had them put it on. I had told him that I wanted to talk about the road hazards because I wasn't sure that I was getting them. He didn't talk to me about it and told me it ... read more

José L. Vázquez's profile image
José L. Vázquez 
7 years ago
Mark Gabriel's profile image
Mark Gabriel 
7 years ago

Misdiagnosed my vehical, 20 min wait time was over 2 hours. 

Frequently asked questions about Pep Boys Auto Parts & Service

How is Pep Boys Auto Parts & Service rated?

Pep Boys Auto Parts & Service has a 3.6 star rating with 967 reviews. 

When is Pep Boys Auto Parts & Service open?

Pep Boys Auto Parts & Service is open now. It will close at 9:00 p.m.  

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